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Schedule Interview NowMy name is Abdul H. and I have over 1 years of experience in the tech industry. I specialize in the following technologies: Automation, LangChain, n8n, Make.com, Zapier, etc.. I hold a degree in , Bachelor of Computer Science (BCompSc). Some of the notable projects I’ve worked on include: Outbound Call Automation System with Vapi & Slack Integration, Automated Market Research & Content Pipeline, AI-Powered Freshdesk Customer Support Chatbot with n8n, Create a Slackbot AI Agent that responds to User Questions, Lobby AI - AI Agents for Reservations Management, etc.. I am based in Lahore, Pakistan. I've successfully completed 8 projects while developing at Softaims.
Information integrity and application security are my highest priorities in development. I implement robust validation, encryption, and authorization mechanisms to protect sensitive data and ensure compliance. I am experienced in identifying and mitigating common security vulnerabilities in both new and existing applications.
My work methodology involves rigorous testing—at the unit, integration, and security levels—to guarantee the stability and trustworthiness of the solutions I build. At Softaims, this dedication to security forms the basis for client trust and platform reliability.
I consistently monitor and improve system performance, utilizing metrics to drive optimization efforts. I’m motivated by the challenge of creating ultra-reliable systems that safeguard client assets and user data.
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This AI-powered outbound calling system automates call execution using Vapi (Voice AI API) and integrates with Slack, OpenAI, and Postgres. Triggered via a Slack slash command, it initiates outbound calls, retrieves call status, and processes responses using AI for structured reporting. Call logs are stored in Postgres, and automated reports are sent to Slack. This system streamlines outbound calling, enhances efficiency, and eliminates manual intervention while ensuring accurate call insights and tracking.
Built a fully automated Tax Trend Intel Agent in n8n that scrapes Reddit, Instagram, and top finance sites daily. It filters for tax-related content, summarizes posts using GPT-4.1, and formats insights into Slack-ready updates. The system also triggers a YouTube title agent, updates airtable log, and optionally calls a blog generator. Replaces hours of manual research with a smart, end-to-end content pipeline, ideal for trend monitoring, SEO, and YouTube automation.
Developed an AI-powered customer support workflow that connects Freshdesk, n8n, and AI models to automate ticket management and responses. The system listens to incoming tickets via webhook, extracts customer details, and checks ticket status. If no agent is engaged, the chatbot uses AI (with chat memory + knowledge base) to draft accurate replies. Complex cases are escalated with auto-assignment, internal notes, and escalation replies. This automation reduced first-response times, improved customer satisfaction, and allowed support agents to focus only on escalated issues.
Slackbot integration bot that calls an Openai AI asssitant to answer user questions based on a knowledge base
Lobby AI aims to revolutionise the hotel industry by integrating by AI and ML technologies to streamline operations. By deploying AI agents, we automate routine tasks like proposal generation, RFP handling, guest inquiries, reservation processes, and events scheduling. This automation significantly enhances processing efficiency, notably reducing the time required for RFPs and reservations, which in turn boosts customer satisfaction and hotel’s revenue. This product aims to transform the service efficiency and customer experience in the hospitality sector.
in React
2023-01-01-2023-01-01
Bachelor of Computer Science (BCompSc) in
2018-01-01-2022-01-01