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Abdul Moiz K. - Cloud, CRM Automation, Cloud

My name is Abdul Moiz K. and I have over 10 years years of experience in the tech industry. I specialize in the following technologies: AI Agent Development, Automated Workflow, n8n, Make.com, API Integration, etc.. I hold a degree in Bachelor of Science (B.S.). Some of the notable projects I’ve worked on include: AI Powered Travel Assistant: Automatic Email Responses with Llama AI, AI Powered Lead Nurture & Appointment Scheduling Automation, Healthcare Platform Development, Mid Feed, Matrix Portal, etc.. I am based in Dubai, United Arab Emirates. I've successfully completed 10 projects while developing at Softaims.

I thrive on project diversity, possessing the adaptability to seamlessly transition between different technical stacks, industries, and team structures. This wide-ranging experience allows me to bring unique perspectives and proven solutions from one domain to another, significantly enhancing the problem-solving process.

I quickly become proficient in new technologies as required, focusing on delivering immediate, high-quality value. At Softaims, I leverage this adaptability to ensure project continuity and success, regardless of the evolving technical landscape.

My work philosophy centers on being a resilient and resourceful team member. I prioritize finding pragmatic, scalable solutions that not only meet the current needs but also provide a flexible foundation for future development and changes.

Main technologies

  • Cloud

    10 years

  • AI Agent Development

    6 Years

  • Automated Workflow

    2 Years

  • n8n

    4 Years

Additional skills

  • AI Agent Development
  • Automated Workflow
  • n8n
  • Make.com
  • API Integration
  • No-Code Development
  • Low-Code Development
  • Automation
  • CRM Automation
  • Cloud

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Experience Highlights

AI Powered Travel Assistant: Automatic Email Responses with Llama AI

I built a smart auto reply system for travel businesses that uses Llama AI (with support for GPT-4/Gemini) to instantly respond to customer inquiries via Email, WhatsApp, or Slack, generates custom itineraries, answers FAQs, and confirms bookings 24/7, logs all interactions in Google Sheets or Airtable, eliminates response delays, reduces repetitive tasks for agents, saves hours of manual work daily, and ensures professional, personalized replies at scale.

AI Powered Lead Nurture & Appointment Scheduling Automation

I built a multi channel automation for a BMW service center that engages leads instantly from social media, sends personalized WhatsApp messages and emails, automates follow ups, manages bookings through Calendly, tracks responses, stops follow ups once engagement is detected, and sends automatic confirmations and reminders, which engaged 100% of leads instantly, improved follow-up success by 45%, reduced no shows, saved staff time, and ensured consistent customer communication.

Healthcare Platform Development

I built end to end healthcare platforms; PDN, VPD, and SelectCare for provider search, roster management, EHR, and insurance workflows. Used Angular, Blazor, .NET, Node.js, MongoDB, Azure, and integrated APIs like NPPES, OPYN, HCRA, Five9, and Google Maps for search, CRM, and call center features.

Mid Feed

Mid Feed is a platform with a focus on premium products and services for our visitors. We are always in step with the latest and the greatest. And we are glad to share our product research with you first wholesale and Social network in the world. https://midfeed.com/

Matrix Portal

A complete reporting & monitoring Web portal solution by Tracking World for monitoring live vehicle status, driver & vehicle management, Genset, Fuel & Chiller Monitoring with features of Marking landmarks and fences on Maps. Moreover, providing custom and general summary or detailed reports.

Education

  • National University of Computer and Emerging Sciences

    Bachelor of Science (B.S.) in Electrical engineering

    2010-01-01-2014-12-01

Languages

  • English
  • Urdu

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