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Ahmad F. Backend, Automation and CRM Platforms

My name is Ahmad F. and I have over 2 years of experience in the tech industry. I specialize in the following technologies: API Integration, Zapier, HighLevel, Marketing Automation, Automation, etc.. I hold a degree in Bachelor of Engineering (BEng). Some of the notable projects I've worked on include: GoHighLevel - AI Agent (Voice & Conversational), Retell Voice AI - Conversational AI Agent, Vapi - AI-Powered Voice Assistant, Make.com - Integrated Workflow Automation, Advanced n8n Automations, etc.. I am based in Multan, Pakistan. I've successfully completed 8 projects while developing at Softaims.

I value a collaborative environment where shared knowledge leads to superior outcomes. I actively mentor junior team members, conduct thorough quality reviews, and champion engineering best practices across the team. I believe that the quality of the final product is a direct reflection of the team's cohesion and skill.

My experience at Softaims has refined my ability to effectively communicate complex technical concepts to non-technical stakeholders, ensuring project alignment from the outset. I am a strong believer in transparent processes and iterative delivery.

My main objective is to foster a culture of quality and accountability. I am motivated to contribute my expertise to projects that require not just technical skill, but also strong organizational and leadership abilities to succeed.

Main technologies

  • Backend, Automation and CRM Platforms

    2 years

  • API Integration

    1 Year

  • Zapier

    1 Year

  • HighLevel

    1 Year

Additional skills

  • API Integration
  • Zapier
  • HighLevel
  • Marketing Automation
  • Automation
  • Lead Generation
  • Email Campaign Setup
  • CRM Development
  • CRM Automation
  • CSS
  • JavaScript
  • n8n
  • Make.com
  • HubSpot
  • OpenAI API

Direct hire

Potentially possible

Previous Company

Arbisoft

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Experience Highlights

GoHighLevel - AI Agent (Voice & Conversational)

Project: Developed a unified AI communication system for 24/7 lead management. Key Actions: Configured AI Assistant for conversational chat (qualifying leads, booking appointments) and voice call han

Retell Voice AI - Conversational AI Agent

Project: Engineered a low-latency, voice AI solution for a healthcare clinic to handle patient communications. Key Actions: Integrated Retell AI’s API with the clinic’s EHR system to manage inbound a

Vapi - AI-Powered Voice Assistant

Project: Developed a comprehensive inbound and outbound AI calling agent. Key Actions: Programmed Vapi to handle inbound calls as a 24/7 receptionist, qualifying leads and capturing details. For outb

Make.com - Integrated Workflow Automation

Make.com - Automation & Integration Hub Built end-to-end workflows for e-commerce and service businesses: Lead & Data Sync: Connected web forms, Google Sheets, and CRMs for real-time lead processing.

Advanced n8n Automations

n8n - AI Automation Hub Built a central automation system handling: RAG & AI Agents: For document Q&A and lead qualification. OCRs: Processing contracts/forms to update CRMs. Social/Content Agents:

Education

  • COMSATS Institute of Information Technology

    Bachelor of Engineering (BEng) in Computer science

    2017-01-01-2021-01-01

Languages

  • English (Native or Bilingual)
  • Urdu (Native or Bilingual)