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Ahmed A. Agile, Cybersecurity and Project Management Platforms

My name is Ahmed A. and I have over 7 years of experience in the tech industry. I specialize in the following technologies: Digital Project Management, Jira, Automated Workflow, Cybersecurity Management, ITIL, etc.. I hold a degree in Bachelor of Science (BS), Other. Some of the notable projects I've worked on include: NextCloud Consultation and Implementation, Jira Helpdesk portals for Multiple teams, Jira Workflow for Onboarding and Off Boarding, Jira Workflow for 80+ Engineering Teams, Jira Customization for Risk and compliance calculation, etc.. I am based in Lahore, Pakistan. I've successfully completed 9 projects while developing at Softaims.

I'm committed to continuous learning, always striving to stay current with the latest industry trends and technical methodologies. My work is driven by a genuine passion for solving complex, real-world challenges through creative and highly effective solutions. Through close collaboration with cross-functional teams, I've consistently helped businesses optimize critical processes, significantly improve user experiences, and build robust, scalable systems designed to last.

My professional philosophy is truly holistic: the goal isn't just to execute a task, but to deeply understand the project's broader business context. I place a high priority on user-centered design, maintaining rigorous quality standards, and directly achieving business goals—ensuring the solutions I build are technically sound and perfectly aligned with the client's vision. This rigorous approach is a hallmark of the development standards at Softaims.

Ultimately, my focus is on delivering measurable impact. I aim to contribute to impactful projects that directly help organizations grow and thrive in today's highly competitive landscape. I look forward to continuing to drive success for clients as a key professional at Softaims.

Main technologies

  • Agile, Cybersecurity and Project Management Platforms

    7 years

  • Digital Project Management

    6 Years

  • Jira

    1 Year

  • Automated Workflow

    2 Years

Additional skills

  • Digital Project Management
  • Jira
  • Automated Workflow
  • Cybersecurity Management
  • ITIL
  • System Security
  • Atlassian Confluence
  • Agile Project Management
  • Scrum
  • Project Workflows
  • IT Service Management
  • Agile Software Development
  • Help Desk Software
  • Linux System Administration
  • Product Management

Direct hire

Potentially possible

Previous Company

Digifarm

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Experience Highlights

NextCloud Consultation and Implementation

We set up a NextCloud implementation from scratch for a client. This included, - Architect design. - Governance. - Documentation Management - Optimized instance

Jira Helpdesk portals for Multiple teams

I created Helpdesk portal using Jira service managements for multiples teams like HR, IT, Customer Experience, Legal and Compliance teams. These helpdesk portals had SLA configurations, Integration wi

Jira Workflow for Onboarding and Off Boarding

Upwork HR team was struggling with onboarding by using Slack, Gmail, and Google forms. This process wasn't simplified. I worked with the HR and gave a demo for Jira. I built the onboarding & off-boa

Jira Workflow for 80+ Engineering Teams

80+ engineering teams were using different workflows for the scrum process which was causing problems because all of the teams were working dependant on each other and cross-functionality was not prod

Jira Customization for Risk and compliance calculation

Implementation of Compliance and Risk Management Workflow from scratch by building Jira forms with custom fields, custom workflows, and setting up automation to calcualte the risk value.

Education

  • University of the Punjab

    Bachelor of Science (BS) in Computer science

    2013-01-01-2017-01-01

  • University of Colorado at Colorado Springs

    Other in Enterprise System Management and Security

    2022-01-01-2022-01-01

Languages

  • English (Native or Bilingual)
  • Urdu (Native or Bilingual)