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Ahmed G. AI, Automation and Backend Development

My name is Ahmed G. and I have over 4 years of experience in the tech industry. I specialize in the following technologies: n8n, Automation, Python, API, Artificial Intelligence, etc.. I hold a degree in . Some of the notable projects I’ve worked on include: AI Voice Agent Workflow, Banking Workflow Automation with Zapier, n8n, and Airtable, Vendostack - Empowering Vendors with a Seamless E-Commerce Platform, ireferdoc - Revolutionizing Healthcare Access Across Africa. I am based in Hamburg, Germany. I've successfully completed 4 projects while developing at Softaims.

I approach every technical challenge with a mindset geared toward engineering excellence and robust solution architecture. I thrive on translating complex business requirements into elegant, efficient, and maintainable outputs. My expertise lies in diagnosing and optimizing system performance, ensuring that the deliverables are fast, reliable, and future-proof.

The core of my work involves adopting best practices and a disciplined methodology, focusing on meticulous planning and thorough verification. I believe that sustainable solution development requires discipline and a deep commitment to quality from inception to deployment. At Softaims, I leverage these skills daily to build resilient systems that stand the test of time.

I am dedicated to making a tangible difference in client success. I prioritize clear communication and transparency throughout the development lifecycle to ensure every deliverable exceeds expectations.

Main technologies

  • AI, Automation and Backend Development

    4 years

  • n8n

    1 Year

  • Automation

    3 Years

  • Python

    1 Year

Additional skills

  • n8n
  • Automation
  • Python
  • API
  • Artificial Intelligence
  • JavaScript
  • API Integration
  • AI Agent Development
  • Make.com
  • Zapier
  • Lead Generation
  • Machine Learning
  • Data Scraping
  • Chatbot Development
  • Marketing Automation
  • Quality Assurance

Direct hire

Potentially possible

Previous Company

Zalando

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Experience Highlights

AI Voice Agent Workflow

AI Voice Agent with Vapi Integration – Designed and implemented a real-time, human-like conversational AI voice agent using Vapi’s STT, TTS, and NLP capabilities. The system handles inbound/outbound calls 24/7, automates sales, support, and lead qualification, integrates with CRMs (Salesforce, HubSpot, Zendesk), and ensures secure, low-latency responses (<1s). Achieved 60% reduction in call center workload, 30% boost in CSAT, and 22% higher lead conversion.

Banking Workflow Automation with Zapier, n8n, and Airtable

This project was designed for a mid-sized regional bank operating in a highly regulated environment. The goal was to replace slow, error-prone manual processes with a secure, scalable automation framework that integrates multiple systems into a single, real-time operational workflow.

Vendostack - Empowering Vendors with a Seamless E-Commerce Platform

Vendostack is an innovative e-commerce platform designed to empower vendors by enabling them to create and manage their online stores in just a few minutes. The platform simplifies the process of setting up an e-commerce presence, offering intuitive tools for product management, order processing, and customer engagement. As the founder of Talenttic Tech Hub, I spearheaded this project from concept to execution, managing a small but talented team while taking on multiple roles, including project management, lead development, and backend development.

ireferdoc - Revolutionizing Healthcare Access Across Africa

ireferdoc is a transformative healthcare platform dedicated to bridging healthcare gaps across Africa. Its mission is to empower individuals, regardless of location or socioeconomic status, with accessible, personalized, and quality healthcare. The platform leverages innovative technology, community engagement, and strategic partnerships to create a healthier society. As part of Talenttic Tech Hub, I played a pivotal role in ensuring the platform’s reliability, scalability, and user-friendliness, while also contributing to backend development and project management.

Education

  • HAW Hamburg

    in Information Engineering & Electronics

Languages

  • German
  • English

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