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Aimee R. Salesforce, Apex and User Experience

My name is Aimee R. and I have over 2 years of experience in the tech industry. I specialize in the following technologies: Apex, Salesforce Service Cloud, Salesforce Sales Cloud, Process Improvement, ClickUp, etc.. I hold a degree in Bachelor of Business Administration (BBA). Some of the notable projects I've worked on include: Record triggered flow with a sub flow element & Http Callout, Cross Object Flow Automation, Global Sales Dashboard. I am based in Vinton, United States. I've successfully completed 3 projects while developing at Softaims.

I thrive on project diversity, possessing the adaptability to seamlessly transition between different technical stacks, industries, and team structures. This wide-ranging experience allows me to bring unique perspectives and proven solutions from one domain to another, significantly enhancing the problem-solving process.

I quickly become proficient in new technologies as required, focusing on delivering immediate, high-quality value. At Softaims, I leverage this adaptability to ensure project continuity and success, regardless of the evolving technical landscape.

My work philosophy centers on being a resilient and resourceful team member. I prioritize finding pragmatic, scalable solutions that not only meet the current needs but also provide a flexible foundation for future development and changes.

Main technologies

  • Salesforce, Apex and User Experience

    2 years

  • Apex

    1 Year

  • Salesforce Service Cloud

    1 Year

  • Salesforce Sales Cloud

    1 Year

Additional skills

  • Apex
  • Salesforce Service Cloud
  • Salesforce Sales Cloud
  • Process Improvement
  • ClickUp
  • Survey Flow
  • Project Management
  • Salesforce Lightning
  • User Experience
  • Internal Reporting
  • Formula Language
  • SOQL

Direct hire

Potentially possible

Previous Company

Health Safety Institute (HSI)

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Experience Highlights

Record triggered flow with a sub flow element & Http Callout

Built a record-triggered Flow with subflow actions to send HTTP callouts to PagerDuty via secure Named and External Credentials. The automation creates support tickets, triggers after-hours alerts, an

Cross Object Flow Automation

This is a screen flow that walks the user through specific scenarios to close a support ticket based on support type. Including elements to attach final notes to the case record and send an alert to t

Global Sales Dashboard

I created multiple advanced reports using cross object filters to showcase relevant sales metrics. This Dashboard includes filters to narrow data by specific team, division and time period.

Education

  • Mount Mercy University

    Bachelor of Business Administration (BBA) in

Languages

  • English (Native or Bilingual)