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Amir S. - Fullstack Developer, CRM Software, Quality Assurance

Working at Softaims has been an experience that continues to shape my perspective on what it means to build quality software. I’ve learned that technology alone doesn’t solve problems—understanding people, processes, and context is what truly drives innovation. Every project begins with a question: what value are we creating, and how can we make it lasting? This mindset has helped me develop systems that are both adaptable and reliable, designed to evolve as business needs change. I take a thoughtful approach to problem-solving. Instead of rushing toward quick fixes, I prioritize clarity, sustainability, and collaboration. Every decision in development carries long-term implications, and I strive to make those decisions with care and intention. This philosophy allows me to contribute to projects that are not only functional, but also aligned with the values and goals of the people who use them. Softaims has also given me the opportunity to work with diverse teams and clients, exposing me to different perspectives and problem domains. I’ve come to appreciate the balance between technical excellence and human-centered design. What drives me most is seeing our solutions empower businesses and individuals to operate more efficiently, make better decisions, and achieve meaningful outcomes. Every challenge here is a chance to learn something new—about technology, teamwork, or the way people interact with digital systems. As I continue to grow with Softaims, my focus remains on delivering solutions that are innovative, responsible, and enduring.

Main technologies

  • Fullstack Developer

    3 years

  • Engineering Management

    2 Years

  • Project Management

    1 Year

  • Scaled Agile Framework

    1 Year

Additional skills

  • Engineering Management
  • Project Management
  • Scaled Agile Framework
  • Software Development
  • Web & Mobile Design Consultation
  • QA Automation
  • Agile Software Development
  • Budget Management
  • Risk Management
  • Database Management
  • System Administration
  • Cloud Engineering Consultation
  • CRM Software
  • Quality Assurance

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Potentially possible

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Experience Highlights

Custom API Development for eCommerce Integration

Led a project to design and develop custom APIs for an eCommerce platform to integrate with external payment gateways and third-party logistics providers. Managed cross-functional teams of backend developers and API architects, establishing clear API specifications, documentation, and versioning controls. Ensured rigorous testing, including automated and manual API testing, to meet high-performance standards.

Rebranding Project for Engineering Platform

Managed a full rebranding effort, handling web and mobile updates and coordinating design, development, and marketing efforts to ensure a cohesive launch. I scheduled and tracked all milestones while working across teams to overcome technical constraints and verify full functionality under the new brand guidelines.

Monolith to Microservices Decoupling Project

Led a cross-functional team to transform a large monolithic application into a microservices-based architecture. Focused on decomposing tightly coupled components, setting up deployment pipelines, and restructuring the architecture for better scalability and resilience. I coordinated with developers, DevOps, and QA teams to ensure smooth transitions and minimal downtime.

Multi-Channel Digital Transformation for Telecom Provider

Description: Led a complex digital transformation initiative for a major telecom provider, integrating customer service, billing, and service management into a unified platform. Spearheaded the migration to a cloud-based architecture, ensuring data security and improved operational efficiency. Oversaw cross-functional teams, including developers, QA, and network engineers, and established clear milestones and sprint planning using Agile methodologies.

End-to-End Workflow Automation for Large-Scale B2B Platform

Designed and executed a workflow automation project for a B2B platform, implementing end-to-end processes for order management, customer service, and reporting. Defined project goals and timelines, managed resources, and ensured seamless integration with existing ERP and CRM systems. Regularly communicated with stakeholders and development teams to ensure all project requirements were met and delivered within the planned timeline.

Education

  • University of Sarajevo Sarajevo

    Master of Information Technology (MIT) in

    2001-01-01-2006-01-01

Languages

  • Bosnian
  • German
  • English
  • Slovene