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Anas Z. - , Customer Service, Data Analysis

My name is Anas Z. and I have over 4 years years of experience in the tech industry. I specialize in the following technologies: Microsoft Excel, Data Entry, Email Communication, Shopify, Adobe Photoshop, etc.. I hold a degree in Bachelor of Business Administration (BBA). Some of the notable projects I’ve worked on include: Data Analysis for Laundry Brand, Managing E-Commerce order fulfillment and delivery "Logistics", Following up with Developers, Lead Generation, Reporting Late Orders to Vendors, etc.. I am based in Cairo, Egypt. I've successfully completed 7 projects while developing at Softaims.

Information integrity and application security are my highest priorities in development. I implement robust validation, encryption, and authorization mechanisms to protect sensitive data and ensure compliance. I am experienced in identifying and mitigating common security vulnerabilities in both new and existing applications.

My work methodology involves rigorous testing—at the unit, integration, and security levels—to guarantee the stability and trustworthiness of the solutions I build. At Softaims, this dedication to security forms the basis for client trust and platform reliability.

I consistently monitor and improve system performance, utilizing metrics to drive optimization efforts. I’m motivated by the challenge of creating ultra-reliable systems that safeguard client assets and user data.

Main technologies

  • 4 years

  • Microsoft Excel

    3 Years

  • Data Entry

    1 Year

  • Email Communication

    1 Year

Additional skills

  • Microsoft Excel
  • Data Entry
  • Email Communication
  • Shopify
  • Adobe Photoshop
  • Ecommerce
  • Social Media Management
  • Data Scraping
  • Canva
  • Google Sheets
  • Product Management
  • Email Marketing
  • TikTok Ad
  • Customer Service
  • Data Analysis

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Experience Highlights

Data Analysis for Laundry Brand

Offline and online Analysis for a Laundry brand, In-depth App details.

Managing E-Commerce order fulfillment and delivery "Logistics"

Managing an E-Commerce Brand, Handling inquiries such as Late orders, Delivered and not received "Filing claims", Damaged orders & Wrong/Missing Shipments.

Following up with Developers

Following with Developers of RevCascade for Errors during the Order/Product Syncing Process

Lead Generation

Lead Generation Via Social Media + Tailoring DMs for Potential client's

Reporting Late Orders to Vendors

The following Sheets were I used to export from Shopify and follow up with vendors on the late and Partially fulfilled orders.

Education

  • Arab Academy for Science, Technology and Maritime Transport

    Bachelor of Business Administration (BBA) in Accounting and Finance

    2015-01-01-2019-01-01

Languages

  • Arabic
  • English