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Schedule Interview NowMy name is Ashish C. and I have over 2 years of experience in the tech industry. I specialize in the following technologies: API Development, Salesforce CRM, Apex, SOAP, Data Migration, etc.. I hold a degree in Bachelor of Technology (BTech), High school degree. Some of the notable projects I’ve worked on include: Salesforce CPQ Migration to Revenue Cloud Advanced (RCA), Service Cloud Case Management Optimization, Sales Cloud Optimization for Lead-to-Opportunity Lifecycle, UI/UX Optimization in Salesforce using LWC and LWR, Donation and Grant Management in Salesforce NPSP, etc.. I am based in Noida, India. I've successfully completed 12 projects while developing at Softaims.
I approach every technical challenge with a mindset geared toward engineering excellence and robust solution architecture. I thrive on translating complex business requirements into elegant, efficient, and maintainable outputs. My expertise lies in diagnosing and optimizing system performance, ensuring that the deliverables are fast, reliable, and future-proof.
The core of my work involves adopting best practices and a disciplined methodology, focusing on meticulous planning and thorough verification. I believe that sustainable solution development requires discipline and a deep commitment to quality from inception to deployment. At Softaims, I leverage these skills daily to build resilient systems that stand the test of time.
I am dedicated to making a tangible difference in client success. I prioritize clear communication and transparency throughout the development lifecycle to ensure every deliverable exceeds expectations.
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Salesforce India
Successfully migrated legacy Salesforce CPQ setup to Salesforce Revenue Cloud Advanced (RCA) for a global client. This involved analyzing existing quote-to-cash processes, data cleansing, and mapping complex pricing, discounting, and approval rules. Implemented RCA’s advanced configuration for scalable quoting, automated renewals, and subscription management. Ensured minimal downtime with a phased rollout, integrated Revenue Cloud with billing and external ERP, and provided knowledge transfer to client teams for long-term adoption.
I revamped a support org’s Service Cloud by automating case routing with Omni-Channel, integrating Email/Web-to-Case, and optimizing the Service Console. I set up SLAs, escalations, and dashboards to boost visibility and performance. Result: 50% faster first-response, 35% quicker resolutions, and improved CSAT.
I helped a B2B tech services firm streamline their lead-to-cash cycle by implementing Salesforce Sales Cloud. Their CRM was fragmented with manual lead entry and inconsistent tracking. I customized core objects, automated lead routing with Flows, and optimized opportunity management with quoting, multi-currency, and Salesforce Path. I integrated Outlook for seamless activity logging and built custom dashboards to track KPIs. Post-implementation, they saw a 60% improvement in opportunity tracking and a major boost in sales efficiency.
I collaborated with a mid-sized healthcare SaaS firm to revamp their Salesforce UI using Lightning Web Components (LWC) and Lightning Web Runtime (LWR). The project aimed to resolve slow performance, outdated Aura components, and inconsistent UX across their internal org and Experience Cloud portal enhancing speed, usability, and workflow efficiency for both staff and external users.
Implemented Salesforce NPSP for a mid-sized nonprofit to streamline fundraising and donor management. Led the full project lifecycle, including data migration from spreadsheets and legacy systems. Customized donation management, recurring donations, and GAU-based grant tracking. Built reports and dashboards for tracking donation trends and volunteer metrics. Automated donor journeys using Flows and Process Builder, resulting in a 40% boost in donor retention and improved fundraising visibility.
Bachelor of Technology (BTech) in Computer science
2011-01-01-2015-01-01
High school degree in Computer science
2008-01-01-2010-01-01