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Ayanna H. CRM, Salesforce and General Development

My name is Ayanna H. and I have over 0 years of experience in the tech industry. I specialize in the following technologies: Salesforce CRM, Salesforce Lightning, Salesforce App Development, Salesforce Service Cloud, Salesforce Einstein, etc.. I hold a degree in , , Master of Science (MS). Some of the notable projects I've worked on include: Salesforce CRM, AI Specialist, Data Management, Prepare Your Salesforce Org for Users, Nonprofit Success Pack Administration Basics, etc.. I am based in San Diego, United States. I've successfully completed 6 projects while developing at Softaims.

Information integrity and application security are my highest priorities in development. I implement robust validation, encryption, and authorization mechanisms to protect sensitive data and ensure compliance. I am experienced in identifying and mitigating common security vulnerabilities in both new and existing applications.

My work methodology involves rigorous testing—at the unit, integration, and security levels—to guarantee the stability and trustworthiness of the solutions I build. At Softaims, this dedication to security forms the basis for client trust and platform reliability.

I consistently monitor and improve system performance, utilizing metrics to drive optimization efforts. I'm motivated by the challenge of creating ultra-reliable systems that safeguard client assets and user data.

Main technologies

  • CRM, Salesforce and General Development

    0 years

  • Salesforce CRM

    1 Year

  • Salesforce Lightning

    1 Year

  • Salesforce App Development

    1 Year

Additional skills

  • Salesforce CRM
  • Salesforce Lightning
  • Salesforce App Development
  • Salesforce Service Cloud
  • Salesforce Einstein
  • Salesforce Marketing Cloud
  • Salesforce Email Studio
  • Salesforce Sales Cloud
  • Salesforce Marketing GPT
  • Configuration Management
  • CRM Automation
  • Database Report
  • Dashboard
  • Critical Thinking Skills
  • Business Process Management

Direct hire

Potentially possible

Previous Company

U.S. Navy

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Experience Highlights

Salesforce CRM

Learned how to use customer relationship management (CRM) software to grow a business.

AI Specialist

The Salesforce AI Specialist Credential is designed for individuals aiming to harness the transformative power of Generative AI within Salesforce.

Data Management

Learn how to import and export data in Salesforce.

Prepare Your Salesforce Org for Users

Set up the tools your users need to sell in a global business.

Nonprofit Success Pack Administration Basics

Building a solid foundation for managing NPSP at your nonprofit.

Education

  • Clicked

    in

    2024-01-01-2025-01-01

  • Salesforce Talent Alliance Career Cohort

    in Salesforce CRM

    2024-01-01-2025-01-01

  • National University

    Master of Science (MS) in Homeland Security and Emergency Management

    2018-01-01-2019-01-01

Languages

  • English (Native or Bilingual)