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Debra O. CRM, Digital Marketing and General Development

My name is Debra O. and I have over 3 years of experience in the tech industry. I specialize in the following technologies: Salesforce CRM, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Lightning, etc.. I hold a degree in Bachelor of Science (BS). Some of the notable projects I've worked on include: SALESFORCE DOCEBO LMS INTEGRATION, Comprehensive Salesforce CRM Implementation with DocuSign Integration, SALESFORCE SERVICE CLOUD IMPLEMENTATION, SALESFORCE DASHBOARD DESIGN, Reels Editing for Smile Company. I am based in Ibadan, Nigeria. I've successfully completed 5 projects while developing at Softaims.

My expertise lies in deeply understanding and optimizing solution performance. I have a proven ability to profile systems, analyze data access methods, and implement caching strategies that dramatically reduce latency and improve responsiveness under load. I turn slow systems into high-speed performers.

I focus on writing highly efficient, clean, and well-documented code that minimizes resource consumption without sacrificing functionality. This dedication to efficiency is how I contribute measurable value to Softaims' clients by reducing infrastructure costs and improving user satisfaction.

I approach every project with a critical eye for potential bottlenecks, proactively designing systems that are efficient from the ground up. I am committed to delivering software that sets the standard for speed and reliability.

Main technologies

  • CRM, Digital Marketing and General Development

    3 years

  • Salesforce CRM

    1 Year

  • Salesforce Sales Cloud

    2 Years

  • Salesforce Service Cloud

    1 Year

Additional skills

  • Salesforce CRM
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce Marketing Cloud
  • Salesforce Lightning
  • Wix SEO Wiz
  • Squarespace
  • Email Marketing
  • Digital Marketing
  • Social Media Management
  • Video Editing & Production
  • Graphic Design
  • TikTok Marketing
  • Facebook Marketing
  • Salesforce CPQ

Direct hire

Potentially possible

Previous Company

TAMEN ONLINE SERVICES

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Experience Highlights

SALESFORCE DOCEBO LMS INTEGRATION

Integrated Docebo LMS with Salesforce to automate user and enrollment management. Configured API endpoints to sync users, courses, and enrollments, ensuring real-time data updates. Set up sandbox envi

Comprehensive Salesforce CRM Implementation with DocuSign Integration

This project involved the full implementation and customization of Salesforce CRM for a client, including lead management, account and contact management, and opportunity tracking. The integration of

SALESFORCE SERVICE CLOUD IMPLEMENTATION

A company was struggling to deliver exceptional customer service while handling cases and routing them to the appropriate service agent. They needed a solution that would make use of omni channel to a

Reels Editing for Smile Company

This project involves editing a comprehensive and engaging video for Smilers Media, aimed at educating viewers on effective strategies to attract clients to their web pages using a sales funnel. The v

Education

  • University of Ibadan

    Bachelor of Science (BS) in Computer science

    2010-01-01-2015-01-01

Languages

  • English (Fluent)