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Schedule Interview NowMy name is Dorian E. and I have over 10 years of experience in the tech industry. I specialize in the following technologies: Salesforce Marketing Cloud, Salesforce CRM, Salesforce App Development, Salesforce Sales Cloud, Salesforce Email Studio, etc.. I hold a degree in Associate of Arts (AA), Bachelor of Arts (BA). Some of the notable projects I’ve worked on include: Transforming Solar Field Service Operations: Salesforce Optimization, Nonprofit Operations: A Complete CRM Migration Success Story, Mental Health Services: How Salesforce Revolutionized Patient Intake, Strategic Technology Assessment for AI-Driven Private Equity, Unifying Business Data for Manufacturing Advocacy, etc.. I am based in Montgomery, United States. I've successfully completed 11 projects while developing at Softaims.
I'm committed to continuous learning, always striving to stay current with the latest industry trends and technical methodologies. My work is driven by a genuine passion for solving complex, real-world challenges through creative and highly effective solutions. Through close collaboration with cross-functional teams, I've consistently helped businesses optimize critical processes, significantly improve user experiences, and build robust, scalable systems designed to last.
My professional philosophy is truly holistic: the goal isn't just to execute a task, but to deeply understand the project's broader business context. I place a high priority on user-centered design, maintaining rigorous quality standards, and directly achieving business goals—ensuring the solutions I build are technically sound and perfectly aligned with the client's vision. This rigorous approach is a hallmark of the development standards at Softaims.
Ultimately, my focus is on delivering measurable impact. I aim to contribute to impactful projects that directly help organizations grow and thrive in today’s highly competitive landscape. I look forward to continuing to drive success for clients as a key professional at Softaims.
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Salesforce
When 311 Cloud Consulting partnered with Solar Negotiators—a leading solar installation and maintenance company in Austin, Texas—they faced a critical challenge: their Salesforce Field Service implementation was creating more problems than it solved. Through expert reconfiguration, strategic optimization, and comprehensive training, we transformed their operations in just six weeks, delivering over $250,000 in cost savings and reducing scheduling errors by 93%.
The Center for Practical Bioethics transformed its operations by implementing a Salesforce ecosystem to replace the Blackbaud Raiser's Edge NXT system. This integration with WordPress, Zapier, and Stripe automated donor management, addressing data silos and inefficiencies. The Agile project overcame challenges like knowledge gaps and data quality, leading to 27% faster donation processing, saving 7 hours weekly in manual entry, and eliminating payment errors. This transformation improved team collaboration and established a scalable foundation for future growth.
Hear My Cry Foundation, a Dallas-based 501(c)(3) charitable organization dedicated to suicide prevention and mental health services, partnered with our Salesforce development team to transform their patient intake process from a manual, paper-based system to a comprehensive digital solution. In just two months and with a $2,000 investment, we delivered a HIPAA-compliant platform that automated patient intake, improved counselor coordination, and established measurable outcomes tracking—ultimately enhancing their ability to serve vulnerable populations and secure insurance reimbursements.
When Alpha Information Science—a specialized AI consultancy serving private equity funds and their portfolio companies—needed a comprehensive evaluation of their Salesforce implementation to guide critical technology decisions, they required deep expertise that could bridge AI innovation with enterprise systems. Through intensive discovery sessions and comprehensive analysis, we delivered strategic insights that identified over $150,000 in potential savings while providing a clear roadmap for their technology evolution.
The National Association of Manufacturers (NAM), representing over 12.8 million manufacturing workers and contributing $2.38 trillion annually to the U.S. economy, faced a critical operational challenge that was hindering their mission to be the voice for all manufacturing in America. Our team delivered an innovative Salesforce integration solution that transformed their member engagement capabilities, resulting in 37% staff time savings and 25% increased outreach capacity.
Associate of Arts (AA) in Business Accounting and Economics
1997-01-01-2000-01-01
Bachelor of Arts (BA) in Business Management
2000-01-01-2002-01-01