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Glenn G. SaaS, CRM and Salesforce Platforms

My name is Glenn G. and I have over 4 years of experience in the tech industry. I specialize in the following technologies: Customer Relationship Management, Customer Service, Product Management, Management Skills, Business Management, etc.. I hold a degree in Bachelor of Science (BS). Some of the notable projects I've worked on include: Marketing Cloud Implementation, Salesforce Configuration, Salesforce Implementation. I am based in Fort Pierce, United States. I've successfully completed 3 projects while developing at Softaims.

Information integrity and application security are my highest priorities in development. I implement robust validation, encryption, and authorization mechanisms to protect sensitive data and ensure compliance. I am experienced in identifying and mitigating common security vulnerabilities in both new and existing applications.

My work methodology involves rigorous testing—at the unit, integration, and security levels—to guarantee the stability and trustworthiness of the solutions I build. At Softaims, this dedication to security forms the basis for client trust and platform reliability.

I consistently monitor and improve system performance, utilizing metrics to drive optimization efforts. I'm motivated by the challenge of creating ultra-reliable systems that safeguard client assets and user data.

Main technologies

  • SaaS, CRM and Salesforce Platforms

    4 years

  • Customer Relationship Management

    2 Years

  • Customer Service

    1 Year

  • Product Management

    2 Years

Additional skills

  • Customer Relationship Management
  • Customer Service
  • Product Management
  • Management Skills
  • Business Management
  • Salesforce CRM
  • SaaS
  • Program Management
  • Salesforce App Development
  • Salesforce
  • CRM Software
  • Salesforce Sales Cloud
  • Salesforce Lightning
  • Salesforce Service Cloud

Direct hire

Potentially possible

Previous Company

Salesforce

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Experience Highlights

Marketing Cloud Implementation

Larson Financial Group engaged with me to build out an integrated Marketing Cloud Journey. This Journey would provide real-time opportunity creation based on users interactions with the email campaign

Salesforce Configuration

Implemented Salesforce Non-Profit Success Pack (NPSP)

Salesforce Implementation

Implemented Lead, Account and Opportunity Management with integration to eCommerce Website for Charter Flight Client.

Education

  • Bridgewater State University

    Bachelor of Science (BS) in Computer science

Languages

  • English (Native or Bilingual)