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Schedule Interview NowMy name is Hifza N. and I have over 1 years of experience in the tech industry. I specialize in the following technologies: Agile Project Management, Scrum, IT Project Management, Automated Workflow, Zapier, etc.. I hold a degree in Master of Science in Project Management (MSPM), Bachelor of Science (BS). Some of the notable projects I’ve worked on include: Development & IT Consultation, Zapier Expert to Automate Jobber, ClickUp, and ConvertKit integration, Monday.com Specialist to Build Efficient Work Management System, IT Project Management & Virtual Assistance with AI Stack Expertise, AI Systems & Workflow Automation for UK Property Business, etc.. I am based in Gujranwala, Pakistan. I've successfully completed 20 projects while developing at Softaims.
I'm committed to continuous learning, always striving to stay current with the latest industry trends and technical methodologies. My work is driven by a genuine passion for solving complex, real-world challenges through creative and highly effective solutions. Through close collaboration with cross-functional teams, I've consistently helped businesses optimize critical processes, significantly improve user experiences, and build robust, scalable systems designed to last.
My professional philosophy is truly holistic: the goal isn't just to execute a task, but to deeply understand the project's broader business context. I place a high priority on user-centered design, maintaining rigorous quality standards, and directly achieving business goals—ensuring the solutions I build are technically sound and perfectly aligned with the client's vision. This rigorous approach is a hallmark of the development standards at Softaims.
Ultimately, my focus is on delivering measurable impact. I aim to contribute to impactful projects that directly help organizations grow and thrive in today’s highly competitive landscape. I look forward to continuing to drive success for clients as a key professional at Softaims.
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Techlogix
As a Development & IT Consultant, I provided expert guidance to streamline digital operations and video management workflows. My role involved evaluating CMS platforms such as OnSign, ScreenCloud, and BrightSign, and advising on content storage, tagging, playlist creation, and integration options within Castr. By identifying limitations and recommending tailored solutions, I helped the client enhance operational efficiency, improve content delivery, and ensure smooth collaboration with their partners.
As a Zapier Automation Specialist, I built and optimized workflows integrating Jobber, ClickUp, and ConvertKit. I created multi-step Zaps to sync client updates, generate new tasks, and manage subscriber tags seamlessly. I also addressed Jobber’s API limitations, tested alternate tools like n8n and Make, and provided scalable solutions. These automations reduced manual work, improved visibility, and streamlined operations across the client’s platforms.
As a Monday.com Specialist, I led the setup and customization of an efficient work management system tailored to the client’s needs. My role involved designing workflows, implementing automations to streamline processes, and creating dashboards for improved tracking and visibility. I collaborated closely with the client’s team to gather requirements, align workflows with business goals, and optimize task management. The solution enhanced productivity, strengthened collaboration, and provided a scalable structure for ongoing project execution.
I managed the end-to-end coordination of AI-driven IT projects, combining Agile methods with advanced automation tools. My responsibilities included task tracking, workflow optimization, and smooth team-client communication. By integrating platforms like GoHighLevel, RetellAI, and OpenAI, I streamlined processes, reduced manual effort, and improved overall project efficiency, ensuring timely delivery and measurable impact.
I led the implementation of AI-powered automation systems for a UK-based property company, focusing on streamlining both internal operations and client-facing processes. I designed and deployed end-to-end workflows on Make.com, addressing inefficiencies across sales, marketing, administration, and finance. Collaborating closely with the company directors, I prioritized automation needs, ensured seamless integration with existing systems, and developed scalable solutions that enhanced operational efficiency, reduced manual effort, and prepared the business for future growth.
Master of Science in Project Management (MSPM) in
Bachelor of Science (BS) in Software Engineering
2012-01-01-2016-01-01