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Joy O. CRM, Analytics and Salesforce Platforms

My name is Joy O. and I have over 2 years of experience in the tech industry. I specialize in the following technologies: Salesforce, Salesforce CPQ, Salesforce Sales Cloud, HubSpot, Salesforce Marketing Cloud, etc.. I hold a degree in Master of Business Administration (MBA). Some of the notable projects I've worked on include: Elevate your Operations and keep your sanity; with the right CRM!, Salesforce process and solutions consultant, Salesforce Implementation & System Integrations Project, HubSpot Marketing Platform Project. I am based in Tracy, United States. I've successfully completed 4 projects while developing at Softaims.

My passion is building solutions that are not only technically sound but also deliver an exceptional user experience (UX). I constantly advocate for user-centered design principles, ensuring that the final product is intuitive, accessible, and solves real user problems effectively. I bridge the gap between technical possibilities and the overall product vision.

Working within the Softaims team, I contribute by bringing a perspective that integrates business goals with technical constraints, resulting in solutions that are both practical and innovative. I have a strong track record of rapidly prototyping and iterating based on feedback to drive optimal solution fit.

I'm committed to contributing to a positive and collaborative team environment, sharing knowledge, and helping colleagues grow their skills, all while pushing the boundaries of what's possible in solution development.

Main technologies

  • CRM, Analytics and Salesforce Platforms

    2 years

  • Salesforce

    1 Year

  • Salesforce CPQ

    1 Year

  • Salesforce Sales Cloud

    1 Year

Additional skills

  • Salesforce
  • Salesforce CPQ
  • Salesforce Sales Cloud
  • HubSpot
  • Salesforce Marketing Cloud
  • CRM Development
  • SQL
  • SOQL
  • Analytics
  • Salesforce Service Cloud

Direct hire

Potentially possible

Previous Company

Zola Consulting

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Experience Highlights

Elevate your Operations and keep your sanity; with the right CRM!

Learn more about how HubSpot & Salesforce CRM Systems can elevate your Business Operations because your CRM should work harder than you!

Salesforce process and solutions consultant

Salesforce Platform Optimization. This Project expanded to also working on the Clients Marketing Platform due to unsatisfactory results with the external Consulting Firm that had been initially hired

Salesforce Implementation & System Integrations Project

Working on a brand new 'Salesforce CRM Set up with Integrations with HubSpot and other Systems' to create a Comprehensive, Unified view of a Client's Operations was simply a joy. Let's chat about ho

HubSpot Marketing Platform Project

This Project involved the 'Migration of a Client's Marketing Platform to HubSpot Marketing Hub'. The switch not only generated a 57% annual savings for the Client but more importantly, was a better ma

Education

  • California State University, East Bay

    Master of Business Administration (MBA) in Management

    2006-01-01-2008-01-01

Languages

  • English (Native or Bilingual)