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Mavia S. Salesforce, API Integration and CRM Platforms

My name is Mavia S. and I have over 1 year of experience in the tech industry. I specialize in the following technologies: Salesforce CRM, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce CPQ, etc.. I hold a degree in Bachelor of Science (BS). Some of the notable projects I've worked on include: Full-Cycle Salesforce Implementation (Sales & Service Cloud), Long-Term Salesforce Support & Enhancements, End-to-End Salesforce Solution for Medical Device Launch, Automated Document Generation with Salesforce DocuSign Gen, AI-Powered Salesforce Integration with OpenAI ChatGPT, etc.. I am based in Lahore, Pakistan. I've successfully completed 13 projects while developing at Softaims.

I am a business-driven professional; my technical decisions are consistently guided by the principle of maximizing business value and achieving measurable ROI for the client. I view technical expertise as a tool for creating competitive advantages and solving commercial problems, not just as a technical exercise.

I actively participate in defining key performance indicators (KPIs) and ensuring that the features I build directly contribute to improving those metrics. My commitment to Softaims is to deliver solutions that are not only technically excellent but also strategically impactful.

I maintain a strong focus on the end-goal: delivering a product that solves a genuine market need. I am committed to a development cycle that is fast, focused, and aligned with the ultimate success of the client's business.

Main technologies

  • Salesforce, API Integration and CRM Platforms

    1 year

  • Salesforce CRM

    1 Year

  • Salesforce Sales Cloud

    1 Year

  • Salesforce Service Cloud

    1 Year

Additional skills

  • Salesforce CRM
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce Marketing Cloud
  • Salesforce CPQ
  • Apex
  • Visualforce
  • Salesforce Lightning
  • API Integration
  • REST API
  • Data Migration
  • Salesforce App Development
  • CRM Development
  • CRM Automation
  • Twilio

Direct hire

Potentially possible

Previous Company

Turing

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Experience Highlights

Full-Cycle Salesforce Implementation (Sales & Service Cloud)

Executed a full-cycle Salesforce implementation across Sales and Service Cloud. Customized lead management, opportunity tracking, and support workflows to align with business goals. Improved collabora

Long-Term Salesforce Support & Enhancements

Provided ongoing Salesforce support and system enhancements for a long-term client. Ensured stability, resolved issues, optimized performance, and introduced new features to meet evolving needs. This

End-to-End Salesforce Solution for Medical Device Launch

Delivered a complete Salesforce solution for a medical business, supporting the launch of a new medical device. Managed the entire lifecycle from concept to market launch within Salesforce. Implemente

Automated Document Generation with Salesforce DocuSign Gen

Implemented Salesforce DocuSign Gen to automate document generation and signing. Designed custom templates to group record types into structured Word tables, simplifying contract workflows. The soluti

AI-Powered Salesforce Integration with OpenAI ChatGPT

Implemented an AI-driven automation solution by integrating OpenAI’s ChatGPT directly into Salesforce. Enhanced workflows, boosted productivity, and enabled intelligent customer interactions. Automate

Education

  • National University of Computer and Emerging Sciences

    Bachelor of Science (BS) in Computer science

    2018-01-01-2022-01-01

Languages

  • English (Fluent)
  • Hindi (Fluent)
  • Urdu (Native or Bilingual)