My name is Michael B. and I have over 6 years of experience in the tech industry. I specialize in the following technologies: Sales & Marketing, Customer Support, Management Skills, Automation, Zoho Creator, etc.. I hold a degree in Bachelor of Business Administration (BBA). Some of the notable projects I’ve worked on include: Zoho Premium Partner, Zoho Partner Award, Zoho CRM Certification, Zoho Creator Certification, Marketing Automation Badge, etc.. I am based in Calgary, Canada. I've successfully completed 20 projects while developing at Softaims.

I employ a methodical and structured approach to solution development, prioritizing deep domain understanding before execution. I excel at systems analysis, creating precise technical specifications, and ensuring that the final solution perfectly maps to the complex business logic it is meant to serve.

My tenure at Softaims has reinforced the importance of careful planning and risk mitigation. I am skilled at breaking down massive, ambiguous problems into manageable, iterative development tasks, ensuring consistent progress and predictable delivery schedules.

I strive for clarity and simplicity in both my technical outputs and my communication. I believe that the most powerful solutions are often the simplest ones, and I am committed to finding those elegant answers for our clients.