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Mikhail O. - Fullstack Developer, Python, Cloud

Working at Softaims has been an experience that continues to shape my perspective on what it means to build quality software. I’ve learned that technology alone doesn’t solve problems—understanding people, processes, and context is what truly drives innovation. Every project begins with a question: what value are we creating, and how can we make it lasting? This mindset has helped me develop systems that are both adaptable and reliable, designed to evolve as business needs change. I take a thoughtful approach to problem-solving. Instead of rushing toward quick fixes, I prioritize clarity, sustainability, and collaboration. Every decision in development carries long-term implications, and I strive to make those decisions with care and intention. This philosophy allows me to contribute to projects that are not only functional, but also aligned with the values and goals of the people who use them. Softaims has also given me the opportunity to work with diverse teams and clients, exposing me to different perspectives and problem domains. I’ve come to appreciate the balance between technical excellence and human-centered design. What drives me most is seeing our solutions empower businesses and individuals to operate more efficiently, make better decisions, and achieve meaningful outcomes. Every challenge here is a chance to learn something new—about technology, teamwork, or the way people interact with digital systems. As I continue to grow with Softaims, my focus remains on delivering solutions that are innovative, responsible, and enduring.

Main technologies

  • Fullstack Developer

    3 years

  • Salesforce

    2 Years

  • n8n

    1 Year

  • API

    2 Years

Additional skills

  • Salesforce
  • n8n
  • API
  • AI Agent Development
  • AI Implementation
  • Zoho CRM
  • Make.com
  • Automation
  • Zapier
  • Pipedrive
  • CRM Software
  • NetSuite Development
  • Business Intelligence
  • HubSpot
  • Python
  • Cloud

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Experience Highlights

Dynamics 365 Sales Enterprise Setup & Data Migration from HubSpot

Migrated 9,000+ contacts & 1,000 accounts from HubSpot/Access DB to Dynamics 365 Sales Enterprise. Created custom sales pipelines, automated workflows, and integrated Mailchimp. Processed 40,000 data rows with complete cleaning & validation. Built role-based notifications and custom fields. Delivered fully functional CRM optimized for client's specific business processes with seamless automation.

AI-Powered Project Screening & Bid Automation System | N8N | Claude

Revolutionized digital agency operations with AI-powered project screening system. Reduced response time from 6 hours to 15 minutes (95% faster), boosted monthly revenue by $45K, achieved 94% decision accuracy using dual Claude AI models. Automated processing of 200+ weekly applications with zero human intervention. Win rate increased from 23% to 31%. Complete transformation: Monday.com integration, smart categorization, predictive analytics. ROI: 500% within first year. Investment: $15K-$25K, 4-6 weeks implementation.

Monday Enterprise Workspace Optimization

Transformed complex Monday.com workspace from 16 chaotic boards to 2 streamlined boards using Enterprise-level access controls. Restructured user permissions, optimized automation workflows in Make, and created department-specific views while maintaining cross-team collaboration. Delivered 87.5% complexity reduction with enhanced functionality and personalized dashboards for each team member's unique needs.

Pharmacy Digital Transformation:Monday.com, Google Workspace, DocuSign

Transformed specialty pharmacy from operational chaos to streamlined efficiency. Built custom Monday.com ecosystem with 6 interconnected databases + 3 automated pipelines. Results: 75% reduction in search time, 40% capacity increase, 25% faster cash flow, 60% fewer overdue payments, $15K+ monthly losses prevented. Eliminated 100+ field chaos, created smart alerts & personalized dashboards. Full visibility into $20-30K medication courses. Tech: Monday.com, Google Workspace, DocuSign integration.

JewelryAutomation: Google Sheets, HubSpot, QuickBooks, Gmail, Calendly

Transformed custom jewelry manufacturer from 6 fragmented systems (Sheets, HubSpot, QuickBooks, Gmail, Calendly, Signal) to unified Monday.com ecosystem. Client spent 40% time on admin with high error risk. Built API integrations (Gmail, QuickBooks, Calendly) via Make.com with unique features: auto image extraction from emails, gemstone inventory tracking, quality control workflows. Results: admin time 40%→10%, response 24h→2h, +40% capacity, 80% automated communications, 6-month ROI.

Education

  • Sochi Institute of Economics and Information Technologies

    Master of Technology (MTech) in

    2009-01-01-2015-01-01

Languages

  • English
  • Estonian
  • Russian
  • Ukrainian

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