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Milos R. CRM, Data Analytics and Zoho/Salesforce Platforms

My name is Milos R. and I have over 9 years of experience in the tech industry. I specialize in the following technologies: Zoho CRM, Salesforce CRM, Data Entry, Microsoft Excel, Online Research, etc.. I hold a degree in Bachelor of Business Administration (B.B.A.), Master of Business Administration (M.B.A.). Some of the notable projects I've worked on include: Web Scraping - Data Entry - Collecting Datas, Lead Generation - Web Research - Web Scraping - Data Entry - Email, Data Entry and Evaluating accounts in SalesForce. I am based in Obrenovac, Serbia. I've successfully completed 3 projects while developing at Softaims.

I value a collaborative environment where shared knowledge leads to superior outcomes. I actively mentor junior team members, conduct thorough quality reviews, and champion engineering best practices across the team. I believe that the quality of the final product is a direct reflection of the team's cohesion and skill.

My experience at Softaims has refined my ability to effectively communicate complex technical concepts to non-technical stakeholders, ensuring project alignment from the outset. I am a strong believer in transparent processes and iterative delivery.

My main objective is to foster a culture of quality and accountability. I am motivated to contribute my expertise to projects that require not just technical skill, but also strong organizational and leadership abilities to succeed.

Main technologies

  • CRM, Data Analytics and Zoho/Salesforce Platforms

    9 years

  • Zoho CRM

    6 Years

  • Salesforce CRM

    4 Years

  • Data Entry

    7 Years

Additional skills

  • Zoho CRM
  • Salesforce CRM
  • Data Entry
  • Microsoft Excel
  • Online Research
  • Data Scraping
  • CRM Software
  • Zoho Platform
  • Salesforce Sales Cloud
  • Microsoft Office
  • Customer Relationship Management
  • Report
  • Zoho Analytics
  • Salesforce

Direct hire

Potentially possible

Previous Company

NIUM

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Experience Highlights

Web Scraping - Data Entry - Collecting Datas

My client wanted to scrape datas from website and create excel template with datas entered.

Lead Generation - Web Research - Web Scraping - Data Entry - Email

My clinet wanted to create list of leads for athletic trainers in 12 states accross US. I created list with leads and their email addresses, titles, phone numbers and names. Also, I confirmed that eve

Data Entry and Evaluating accounts in SalesForce

My client wanted to create list of his accounts and regrade them automaticly via Excel. I extracted accounts that he wanted to regrade from SalesForce and created Excel spreadsheet with the accounts

Education

  • Belgrade bussines school

    Bachelor of Business Administration (B.B.A.) in Economics

    2006-01-01-2010-01-01

  • Faculty of entrepreneurial bussines - Belgrade

    Master of Business Administration (M.B.A.) in

    2015-01-01-2016-01-01

Languages

  • English (Fluent)
  • Serbian (Native or Bilingual)