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Schedule Interview NowMy name is Munaza K. and I have over 2 years years of experience in the tech industry. I specialize in the following technologies: Project Management, Agile Project Management, Jira, Asana, Sprint Planning, etc.. I hold a degree in , Master of Science in Project Management (MSPM). Some of the notable projects I’ve worked on include: Project Manager Automation Project, Clickup Setup Assistant, Project Management Assignment, JIra Service Management, Microsft Visio, etc.. I am based in Lahore, Pakistan. I've successfully completed 60 projects while developing at Softaims.
I possess comprehensive technical expertise across the entire solution lifecycle, from user interfaces and information management to system architecture and deployment pipelines. This end-to-end perspective allows me to build solutions that are harmonious and efficient across all functional layers.
I excel at managing technical health and ensuring that every component of the system adheres to the highest standards of performance and security. Working at Softaims, I ensure that integration is seamless and the overall architecture is sound and well-defined.
My commitment is to taking full ownership of project delivery, moving quickly and decisively to resolve issues and deliver high-quality features that meet or exceed the client's commercial objectives.
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Acted as Product Manager for a Belgian SaaS platform (restaurant reservation and gift card system). Collaborated directly with the founder to structure the product roadmap, map full user journeys, and translate business goals into clear development priorities. Led setup of Jira for issue tracking and sprint planning, created documentation and flowcharts, and introduced automation strategies (including Zapier) to streamline bug reporting and email handling. Provided input on team structure and hiring, ensuring alignment across product engineering and automation roles
Set up and managed ClickUp task systems for a UK-based construction and design business, supporting a remote team of VAs and subcontractors. Converted business processes—including sales, estimating, and project tracking—into organized checklists, templates, boards, and automated workflows. Built clear views (Calendar, Table) to track multiple projects and ensure daily progress oversight. Additionally, supported ongoing admin and operations management, improving team alignment and freeing leadership for site work.
Completed a college-level Project Management assignment by thoroughly reviewing provided course materials and delivering accurate, concise answers to four structured questions. Focused on ensuring responses aligned strictly with the study content while prioritizing clarity and completeness. Delivered on time with clear communication and client satisfaction.
Jira Service Management is a powerful service desk platform by Atlassian that helps teams manage requests, incidents, and changes with speed and efficiency. It provides a centralized system for handling support tickets, automating workflows, setting SLAs, and tracking performance, all while integrating seamlessly with development tools. Ideal for IT, HR, and operations teams, JSM makes it easy to deliver fast, organized, and scalable service.
Microsoft Visio is a diagramming tool used to create flowcharts, org charts, process maps, network diagrams, and more. It helps teams visualize complex information clearly and professionally. With built-in templates and shapes, Visio makes it easy to design systems, workflows, and business processes for presentations, documentation, and planning.
in BS Software Engineering
2013-01-01-2017-01-01
Master of Science in Project Management (MSPM) in Project Management
2021-01-01-2023-01-01