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Naresh G. CRM, API and Salesforce Platforms

My name is Naresh G. and I have over 0 years of experience in the tech industry. I specialize in the following technologies: Salesforce CRM, Customer Relationship Management, Salesforce Sales Cloud, Salesforce App Development, Salesforce Service Cloud, etc.. I hold a degree in Bachelor of Science (BS). Some of the notable projects I've worked on include: Salesforce Custom Automations & Integrations, Integrate ChatGPT with Salesforce org in Service Console, HubSpot Reports, Email Marketing Turnaround, Patient 360° Portal, etc.. I am based in Avenel, United States. I've successfully completed 6 projects while developing at Softaims.

I'm committed to continuous learning, always striving to stay current with the latest industry trends and technical methodologies. My work is driven by a genuine passion for solving complex, real-world challenges through creative and highly effective solutions. Through close collaboration with cross-functional teams, I've consistently helped businesses optimize critical processes, significantly improve user experiences, and build robust, scalable systems designed to last.

My professional philosophy is truly holistic: the goal isn't just to execute a task, but to deeply understand the project's broader business context. I place a high priority on user-centered design, maintaining rigorous quality standards, and directly achieving business goals—ensuring the solutions I build are technically sound and perfectly aligned with the client's vision. This rigorous approach is a hallmark of the development standards at Softaims.

Ultimately, my focus is on delivering measurable impact. I aim to contribute to impactful projects that directly help organizations grow and thrive in today's highly competitive landscape. I look forward to continuing to drive success for clients as a key professional at Softaims.

Main technologies

  • CRM, API and Salesforce Platforms

    0 years

  • Salesforce CRM

    1 Year

  • Customer Relationship Management

    1 Year

  • Salesforce Sales Cloud

    1 Year

Additional skills

  • Salesforce CRM
  • Customer Relationship Management
  • Salesforce Sales Cloud
  • Salesforce App Development
  • Salesforce Service Cloud
  • Salesforce Lightning
  • Data Processing
  • Marketing Automation
  • CRM Development
  • REST API
  • API Integration
  • Salesforce Marketing Cloud
  • Apex
  • Zoom Video Conferencing
  • API

Direct hire

Potentially possible

Previous Company

T-Mobile

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Experience Highlights

Salesforce Custom Automations & Integrations

I implemented multiple Salesforce enhancements to improve sales team productivity and cross-team collaboration. Key solutions included automating approval requests, designing a custom Kanban pipeline,

Integrate ChatGPT with Salesforce org in Service Console

Successfully Leveraged Gen-AI-Salesforce integration in Service cloud so that Support agents can ask anything to ChatGPT via this feature without navigating away from his Case page. In this image, sup

HubSpot Reports

HubSpot Sales and Marketing Performance Analytics. Objective: This project was designed to analyze and enhance sales and marketing performance for a company using HubSpot’s CRM platform The goal was

Email Marketing Turnaround

Challenges: Email Domain Blacklists Old Data (Customer Lists) Poor subject lines Poor email body content Solutions: Audited email domain for blacklists, and sent in blacklist removal requests with

Patient 360° Portal

This project focuses on developing a Patient 360° Portal using Salesforce Health Cloud, designed to provide a centralized view of patient data for healthcare providers. The solution enhances care coor

Education

  • Devi Ahilya University

    Bachelor of Science (BS) in

    2006-01-01-2009-01-01

Languages

  • English (Fluent)
  • Hindi (Native or Bilingual)