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Omar Jose Q. CRM, Automation and AI Platforms

My name is Omar Jose Q. and I have over 1 year of experience in the tech industry. I specialize in the following technologies: Salesforce CRM, Salesforce, Automation, System Automation, CRM Software, etc.. I hold a degree in Bachelor of Business Administration (BBA). Some of the notable projects I've worked on include: Automating Lead Management to Streamline Patient Onboarding. I am based in Orlando, United States. I've successfully completed 1 projects while developing at Softaims.

I am a business-driven professional; my technical decisions are consistently guided by the principle of maximizing business value and achieving measurable ROI for the client. I view technical expertise as a tool for creating competitive advantages and solving commercial problems, not just as a technical exercise.

I actively participate in defining key performance indicators (KPIs) and ensuring that the features I build directly contribute to improving those metrics. My commitment to Softaims is to deliver solutions that are not only technically excellent but also strategically impactful.

I maintain a strong focus on the end-goal: delivering a product that solves a genuine market need. I am committed to a development cycle that is fast, focused, and aligned with the ultimate success of the client's business.

Main technologies

  • CRM, Automation and AI Platforms

    1 year

  • Salesforce CRM

    1 Year

  • Salesforce

    1 Year

  • Automation

    1 Year

Additional skills

  • Salesforce CRM
  • Salesforce
  • Automation
  • System Automation
  • CRM Software
  • Customer Relationship Management
  • Zapier
  • Make.com
  • Airtable
  • GPT API
  • GPT Chatbot

Direct hire

Potentially possible

Previous Company

Advanced Recovery Systems

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Experience Highlights

Automating Lead Management to Streamline Patient Onboarding

A healthcare company faced bottlenecks in patient onboarding due to manual insurance verification and communication. The solution implemented three key components: 1) A centralized web-based lead inta

Education

  • University of South Florida - College of Business Administration

    Bachelor of Business Administration (BBA) in Finance

Languages

  • English (Native or Bilingual)
  • Spanish (Native or Bilingual)