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Oussama R. Cloud, Azure and Technical Support

My name is Oussama R. and I have over 1 years of experience in the tech industry. I specialize in the following technologies: Technical Support, Azure, Tech & IT, Amazon Web Services. I hold a degree in Other. Some of the notable projects I’ve worked on include: Managing SharePoint to Google Workspace Migration, Troubleshoot Device Enrollment Issues in Microsoft Intune, Mobile Device Management (MDM) Deployment using Microsoft Intune 📱, Troubleshoot MFA issues in Microsofoft EntraID, Managing custom domain names Microsoft Entra ID, etc.. I am based in Brno, Czech Republic. I've successfully completed 8 projects while developing at Softaims.

I am a business-driven professional; my technical decisions are consistently guided by the principle of maximizing business value and achieving measurable ROI for the client. I view technical expertise as a tool for creating competitive advantages and solving commercial problems, not just as a technical exercise.

I actively participate in defining key performance indicators (KPIs) and ensuring that the features I build directly contribute to improving those metrics. My commitment to Softaims is to deliver solutions that are not only technically excellent but also strategically impactful.

I maintain a strong focus on the end-goal: delivering a product that solves a genuine market need. I am committed to a development cycle that is fast, focused, and aligned with the ultimate success of the client's business.

Main technologies

  • Cloud, Azure and Technical Support

    1 year

  • Technical Support

    1 Year

  • Azure

    1 Year

  • Tech & IT

    1 Year

Additional skills

  • Technical Support
  • Azure
  • Tech & IT
  • Amazon Web Services

Direct hire

Potentially possible

Previous Company

Czech Telecom

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Experience Highlights

Managing SharePoint to Google Workspace Migration

Managing SharePoint to Google Workspace Migration Assess and Plan: Evaluate the SharePoint environment, structure data, and plan the migration strategy for seamless integration with Google Workspace. Execute Migration: Use migration tools to securely transfer files, permissions, and metadata while minimizing downtime and ensuring data integrity. Optimize and Support: Post-migration, ensure data accessibility, optimize Google Workspace settings, and provide support to resolve any user or compatibility issues

Troubleshoot Device Enrollment Issues in Microsoft Intune

This project focuses on diagnosing and resolving issues related to device enrollment in Microsoft Intune. The goal is to ensure that devices can be successfully enrolled in the Intune environment, allowing for effective management, configuration, and compliance monitoring. The project aims to identify common and complex enrollment issues, provide solutions, and enhance the overall enrollment process for end-users

Mobile Device Management (MDM) Deployment using Microsoft Intune 📱

This project focuses on deploying and configuring Mobile Device Management (MDM) using Microsoft Intune to streamline and secure the management of mobile devices within an organization. The goal is to ensure that all mobile devices are properly enrolled, compliant with company policies, and effectively managed to protect corporate data and resources.

Troubleshoot MFA issues in Microsofoft EntraID

In this project, I was tasked with troubleshooting Multi-Factor Authentication (MFA) issues within Microsoft Entra ID (formerly Azure Active Directory) for a global enterprise. The project aimed to resolve problems affecting user access and authentication security, ensuring that MFA was functioning correctly and providing a secure user experience.

Managing custom domain names Microsoft Entra ID

n this project, I was responsible for managing custom domain names in Microsoft Entra ID (formerly Azure Active Directory) for a large organization undergoing a rebranding initiative. The objective was to successfully integrate multiple custom domains into the Entra environment, ensuring proper configuration, seamless user experience, and effective management of domain-related features.

Education

  • Vocation School-Beja Tunisia

    Other in

    2010-01-01-2013-01-01

Languages

  • Arabic
  • German
  • English
  • French