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Palki J. Cloud, CRM and Salesforce Platforms

My name is Palki J. and I have over 3 years of experience in the tech industry. I specialize in the following technologies: Salesforce Marketing Cloud, Salesforce Service Cloud, Salesforce Sales Cloud, Salesforce Lightning, Salesforce CRM, etc.. I hold a degree in Master of Technology (MTech), Bachelor of Technology (BTech). Some of the notable projects I've worked on include: Complete Salesforce CRM Setup for Growing Teams, Healthcare patient Management, Transforming Nonprofit Operations with Salesforce NPO Cloud, Salesforce and Quickbook Integration, Seamless HubSpot + Calendly Integration Using Zapier Automation, etc.. I am based in Noida, India. I've successfully completed 15 projects while developing at Softaims.

I approach every technical challenge with a mindset geared toward engineering excellence and robust solution architecture. I thrive on translating complex business requirements into elegant, efficient, and maintainable outputs. My expertise lies in diagnosing and optimizing system performance, ensuring that the deliverables are fast, reliable, and future-proof.

The core of my work involves adopting best practices and a disciplined methodology, focusing on meticulous planning and thorough verification. I believe that sustainable solution development requires discipline and a deep commitment to quality from inception to deployment. At Softaims, I leverage these skills daily to build resilient systems that stand the test of time.

I am dedicated to making a tangible difference in client success. I prioritize clear communication and transparency throughout the development lifecycle to ensure every deliverable exceeds expectations.

Main technologies

  • Cloud, CRM and Salesforce Platforms

    3 years

  • Salesforce Marketing Cloud

    2 Years

  • Salesforce Service Cloud

    2 Years

  • Salesforce Sales Cloud

    2 Years

Additional skills

  • Salesforce Marketing Cloud
  • Salesforce Service Cloud
  • Salesforce Sales Cloud
  • Salesforce Lightning
  • Salesforce CRM
  • Salesforce
  • Salesforce CPQ
  • Salesforce Wave Analytics
  • Salesforce App Development
  • Salesforce Email Studio
  • Apex
  • Commerce Cloud
  • Pardot Development
  • Visualforce
  • JavaScript

Direct hire

Potentially possible

Previous Company

Cloudzzure Tech

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Experience Highlights

Complete Salesforce CRM Setup for Growing Teams

I provide end-to-end Salesforce CRM setup tailored for growing businesses. This includes custom objects, fields, page layouts, user roles, and permissions, along with sales process automation to ensur

Healthcare patient Management

Healthcare patient Management and custom reports

Transforming Nonprofit Operations with Salesforce NPO Cloud

we partnered with a nonprofit organization to implement and optimize Salesforce NPO Cloud, enabling them to streamline their operations and enhance donor engagement.

Salesforce and Quickbook Integration

Custom Design and develop of Lightning Kanban View for External User.

Seamless HubSpot + Calendly Integration Using Zapier Automation

Implemented a smooth integration between HubSpot CRM and Calendly using Zapier to automate lead capture and meeting scheduling processes. This solution automatically created or updated contacts in Hub

Education

  • Guru Gobind Singh Indraprastha University

    Master of Technology (MTech) in

  • Sri Ramaswamy Memorial University (SRM) University

    Bachelor of Technology (BTech) in

Languages

  • English (Native or Bilingual)