My name is Pooja S. and I have over 14 years of experience in the tech industry. I specialize in the following technologies: Salesforce Marketing Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Lightning, Salesforce Einstein, etc.. I hold a degree in Master of Business Administration (MBA), Bachelor of Engineering (BEng). Some of the notable projects I've worked on include: 360 AI Agent Intelligent Customer & Sales Automation, AgentForce Implementation, Data Cloud Implementation, Fundcanna (Industry and Services Used Salesforce Community Cloud), Stripe Integration with Salesforce, etc.. I am based in Faridabad, India. I've successfully completed 39 projects while developing at Softaims.

I value a collaborative environment where shared knowledge leads to superior outcomes. I actively mentor junior team members, conduct thorough quality reviews, and champion engineering best practices across the team. I believe that the quality of the final product is a direct reflection of the team's cohesion and skill.

My experience at Softaims has refined my ability to effectively communicate complex technical concepts to non-technical stakeholders, ensuring project alignment from the outset. I am a strong believer in transparent processes and iterative delivery.

My main objective is to foster a culture of quality and accountability. I am motivated to contribute my expertise to projects that require not just technical skill, but also strong organizational and leadership abilities to succeed.