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Rao H. AI, Cloud and Quality Assurance Platforms

My name is Rao H. and I have over 14 years of experience in the tech industry. I specialize in the following technologies: Jira, Test Results & Analysis, Usability Testing, Functional Testing, Postman, etc.. I hold a degree in . Some of the notable projects I’ve worked on include: Test Verification, QA Tester for eCommerce Website, Ranorex- Support Engineer DevOps, ecommerce website. I am based in Rawalpindi, Pakistan. I've successfully completed 4 projects while developing at Softaims.

I thrive on project diversity, possessing the adaptability to seamlessly transition between different technical stacks, industries, and team structures. This wide-ranging experience allows me to bring unique perspectives and proven solutions from one domain to another, significantly enhancing the problem-solving process.

I quickly become proficient in new technologies as required, focusing on delivering immediate, high-quality value. At Softaims, I leverage this adaptability to ensure project continuity and success, regardless of the evolving technical landscape.

My work philosophy centers on being a resilient and resourceful team member. I prioritize finding pragmatic, scalable solutions that not only meet the current needs but also provide a flexible foundation for future development and changes.

Main technologies

  • AI, Cloud and Quality Assurance Platforms

    14 years

  • Jira

    2 Years

  • Test Results & Analysis

    7 Years

  • Usability Testing

    13 Years

Additional skills

  • Jira
  • Test Results & Analysis
  • Usability Testing
  • Functional Testing
  • Postman
  • End-to-End Testing
  • Azure DevOps
  • Selenium
  • WebdriverIO
  • GitHub
  • Bitbucket
  • Artificial Intelligence
  • Python
  • TypeScript
  • Quality Assurance

Direct hire

Potentially possible

Previous Company

Systems Limited

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Experience Highlights

Test Verification

The Metadigm Loyalty Platform is made up of 3 parts: - The User Mobile Web App - User Mobile App - Vendor Web Portal The key is immediate engagement, targeted user behaviors and personalized rewards. Focus on user experience and ease-of-use.

QA Tester for eCommerce Website

1. Performance Issues: Problem: Slow page load times, especially during peak traffic periods, lead to user frustration and cart abandonment. Solution: Regularly performed performance testing to identify bottlenecks and optimize the website's code, images, and server infrastructure. 2. Security Concerns: Problem: Website was vulnerable and lead to data breaches and financial loss. Solution: Conducted regular security audits, vulnerability assessments, and penetration testing to identify and patch security flaws. Implement HTTPS, secure payment gateways, and regularly updated and patch software. 3. Mobile Responsiveness: Problem: Many users accessed website on mobile devices, and poor mobile optimization lead to a subpar user experience. Solution: Ensured that the website is responsive, it adapts seamlessly to various screen sizes and devices. Tested on multiple devices and browsers to verify compatibility. 4. Usability and User Experience: Problem: Confusing navigation, poor user interface design and unclear product information frustrated users and lead to high bounce rates. Solution: Conducted usability testing with real users to identify pain points and areas for improvement. Continuously iterateed on design and layout to enhance the user experience. 5. Broken Links and 404 Errors: Problem: Broken links and 404 errors harmed SEO and disrupted the user's journey. Solution: Implemented regular link checks and automated monitoring to identify broken links. Use proper redirects when necessary and customized 404 error pages to guide users back to relevant content. 6. Payment Processing Errors: Problem: Payment processing failures, such as declined transactions, resulted in lost sales. Solution: Conducted thorough testing of the payment process, including different payment methods and error scenarios. Ensure clear error messages and options for users to resolve issues. 7. Content Accuracy: Problem: Incorrect product information or outdated content lead to customer complaints. Solution: Established content review processes to regularly update product information, prices, and descriptions. 8. Cross-Browser Compatibility: Problem: Website rendered differently on various web browsers, leading to inconsistent user experiences. Solution: Tested website on multiple browsers and versions to ensure consistent rendering and functionality. Use web standards and best practices for compatibility. 9. Load Testing: Problem: Websites crashed during high traffic events like flash sales or promotions. Solution: Performed load testing to simulate heavy traffic and ensured website could handle it. Considered cloud-based scaling solutions to dynamically allocate resources during peak times. Incorporated robust quality assurance practices into e-commerce website development process which helped prevent these issues and ensured a seamless and secure shopping experience for your customers, ultimately contributing to the business's success.

Ranorex- Support Engineer DevOps

I was responsible for giving technical support to Ranorex Automation tool users. I used to help them in solving their problem.

ecommerce website

It is an ecommerce store where user can buy different products.

Education

  • Riphah International University

    in BS-Software Engineering

    2008-01-01-2012-01-01

Languages

  • English