Rich M. looks like a good fit?

We can organize an interview with Aldin or any of our 25,000 available candidates within 48 hours. How would you like to proceed?

Schedule Interview Now

Rich M. Project Management, Agile and Technical Documentation

My name is Rich M. and I have over 15 years of experience in the tech industry. I specialize in the following technologies: Technical Writing, Project Management, Technical Documentation Management, Jira, Agile Project Management, etc.. I hold a degree in Bachelor of Science (BS), Master of Computer Science (MSCS). Some of the notable projects I’ve worked on include: My Services, Technical Writing Services, Product Management - SOPs, Strategic Documentation for Marketing, Software, and Product SOPs/PPPs, Requirements Analysis, etc.. I am based in Mandaue City, Philippines. I've successfully completed 14 projects while developing at Softaims.

I am a business-driven professional; my technical decisions are consistently guided by the principle of maximizing business value and achieving measurable ROI for the client. I view technical expertise as a tool for creating competitive advantages and solving commercial problems, not just as a technical exercise.

I actively participate in defining key performance indicators (KPIs) and ensuring that the features I build directly contribute to improving those metrics. My commitment to Softaims is to deliver solutions that are not only technically excellent but also strategically impactful.

I maintain a strong focus on the end-goal: delivering a product that solves a genuine market need. I am committed to a development cycle that is fast, focused, and aligned with the ultimate success of the client's business.

Main technologies

  • Project Management, Agile and Technical Documentation

    15 years

  • Technical Writing

    13 Years

  • Project Management

    8 Years

  • Technical Documentation Management

    11 Years

Additional skills

  • Technical Writing
  • Project Management
  • Technical Documentation Management
  • Jira
  • Agile Project Management
  • Scrum
  • Product Management
  • Atlassian Confluence
  • Agile Software Development
  • Sprint Planning
  • User Stories
  • Technical Project Management
  • Data Analysis
  • Problem Solving
  • Digital Project Management

Direct hire

Potentially possible

Previous Company

Accenture

Ready to get matched with vetted developers fast?

Let's get started today!

Hire Remote Developer

Experience Highlights

My Services

I'm a results-driven Senior Product and Project Manager with over a decade of experience transforming business visions into market- leading products. My career is defined by a passion for bridging the gap between strategic business goals and technical execution, especially in fast-paced Agile environments.

Technical Writing Services

As a Business Analyst, I specialize in constructing clear and concise technical documentation tailored for a diverse audience, ranging from developers to non-technical users. My expertise includes breaking down complex technology concepts into easily digestible content, and ensuring stakeholders understand and can effectively utilize software/hardware products. My role involves not only producing user guides and API documentation but also facilitating smooth communication between technical teams and business units to drive project success.

Product Management - SOPs

As a Product Manager with a dedication to operational excellence, I excel in formulating Standard Operating Procedures (SOPs) that standardize various processes within product management and development spheres. My role encompasses a range of responsibilities akin to a Product Owner, including the prioritization of tasks in Jira and active participation in product strategy meetings. My focus is not only on guiding the product's lifecycle but also on ensuring that every step, from conception to delivery, is clearly defined and adhered to, thereby enhancing team efficiency and product quality.

Strategic Documentation for Marketing, Software, and Product SOPs/PPPs

This portfolio piece showcases a strategic roadmap for the development of Standard Operating Procedures (SOPs) and Policies & Procedures (PPPs) across the marketing, software development, and product management departments for a new product. This project involved understanding complex inter-departmental workflows, identifying key documentation needs, and outlining a structured approach to bridge communication gaps and standardize processes, ultimately supporting product launch, user adoption, and internal efficiency.

Requirements Analysis

Extract technical requirements from high-level business requirements and wireframes. - Excellent developer doc-writing skills to include creating architecture maps, DB schemas, order of operations & other project-level information extracted from technical information. - Write formatted Jira tasks for software developers with business requirements, acceptance criteria, & technical requirements. - Review applications and extract processes into formatted/presented documentation with diagrams, bullet points, and highlighted text to easily assimilate information.

Education

  • Cebu Institute of Technology - University

    Bachelor of Science (BS) in Computer engineering

    2003-01-01-2008-01-01

  • Cebu Institute of Technology - University

    Master of Computer Science (MSCS) in Computer science

    2008-01-01-2011-01-01

Languages

  • Cebuano
  • English
  • Tagalog

Personal Accounts