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Schedule Interview NowMy name is Robert W. and I have over 3 years of experience in the tech industry. I specialize in the following technologies: Data Entry, Salesforce Service Cloud, Data Analysis, Salesforce CRM, Importing & Exporting Data, etc.. I hold a degree in Associate of Science (AS), Bachelor's degree, Bachelor's degree. Some of the notable projects I've worked on include: Salesforce Revenue Cloud – Automated Subscription & Billing Management, Streamlined lead-to-opportunity process in Sales Cloud., Salesforce Service Cloud Implementation - Streamlined Case Management, Salesforce Marketing Cloud for Campaign Automation, Salesforce CPQ Implementation for Automated Quoting & Pricing, etc.. I am based in Lizella, United States. I've successfully completed 6 projects while developing at Softaims.
I possess comprehensive technical expertise across the entire solution lifecycle, from user interfaces and information management to system architecture and deployment pipelines. This end-to-end perspective allows me to build solutions that are harmonious and efficient across all functional layers.
I excel at managing technical health and ensuring that every component of the system adheres to the highest standards of performance and security. Working at Softaims, I ensure that integration is seamless and the overall architecture is sound and well-defined.
My commitment is to taking full ownership of project delivery, moving quickly and decisively to resolve issues and deliver high-quality features that meet or exceed the client's commercial objectives.
Main technologies
3 years
1 Year
2 Years
1 Year
Potentially possible
Prison Fellowship
We implemented Salesforce Revenue Cloud for a SaaS client that was facing challenges managing complex subscription models, renewals, and billing processes across multiple products. Manual tracking led
We helped a SaaS client struggling with inconsistent lead management and pipeline visibility by implementing and customizing Salesforce Sales Cloud. Through custom automation, validation rules, and ta
We implemented Salesforce Service Cloud for a logistics client that was struggling with manual ticket handling, inconsistent customer communication, and poor response times. By setting up Omni-Channel
We implemented Salesforce Marketing Cloud for a retail client struggling with manual email campaigns, disconnected tools, and low engagement. Using Journey Builder and Email Studio, we automated perso
We implemented Salesforce CPQ for a fast-growing SaaS company struggling with manual quoting, inconsistent pricing, and slow approvals. By configuring bundled products, region-specific pricing, and au
Associate of Science (AS) in IT/Cybersecurity
2021-01-01-2021-01-01
Bachelor's degree in
2015-01-01-2017-01-01
Bachelor's degree in