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Shoaib C. Cloud, Salesforce and CRM Platforms

My name is Shoaib C. and I have over 9 years of experience in the tech industry. I specialize in the following technologies: Salesforce, Salesforce Lightning, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce CRM, etc.. I hold a degree in Master of Business Administration (MBA). Some of the notable projects I've worked on include: Empowering Student Success with Agentforce, Streamlining Landlord-Tenant Communication with Automated Workflows, Salesforce Developer with Pardot Experience, Salesforce CPQ Implementation, Integrated Salesforce Sales and Service Clouds, etc.. I am based in Allentown, United States. I've successfully completed 11 projects while developing at Softaims.

I possess comprehensive technical expertise across the entire solution lifecycle, from user interfaces and information management to system architecture and deployment pipelines. This end-to-end perspective allows me to build solutions that are harmonious and efficient across all functional layers.

I excel at managing technical health and ensuring that every component of the system adheres to the highest standards of performance and security. Working at Softaims, I ensure that integration is seamless and the overall architecture is sound and well-defined.

My commitment is to taking full ownership of project delivery, moving quickly and decisively to resolve issues and deliver high-quality features that meet or exceed the client's commercial objectives.

Main technologies

  • Cloud, Salesforce and CRM Platforms

    9 years

  • Salesforce

    1 Year

  • Salesforce Lightning

    4 Years

  • Salesforce Sales Cloud

    2 Years

Additional skills

  • Salesforce
  • Salesforce Lightning
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce CRM
  • Salesforce App Development
  • Apex
  • Salesforce Einstein
  • Salesforce CPQ
  • Pardot
  • Salesforce Marketing Cloud
  • Salesforce Wave Analytics
  • Salesforce Marketing GPT
  • Salesforce Email Studio

Direct hire

Potentially possible

Previous Company

Freelancer

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Experience Highlights

Empowering Student Success with Agentforce

A leading US-based Nonprofit Education sector Client dedicated to enhancing educational opportunities sought to Improve student engagement and support. A tailored Salesforce Education Cloud solution,

Streamlining Landlord-Tenant Communication with Automated Workflows

A US-based property management company, faced challenges in efficiently communicating with landlords and tenants regarding delayed monthly rents. Their existing automation process had limitations, lea

Salesforce Developer with Pardot Experience

ABC Co. seeks a streamlined recruitment system. This use case details a Pardot-based solution, replacing manual processes. Goals: reduce man-hours, leverage software. Recruiters gain a unified candida

Salesforce CPQ Implementation

I implemented salesforce CPQ for end client who wanted to set discounted pricing to some products like printer, laptop, toner cartridge etc, schedule discounts to be implemented to some of the prod

Integrated Salesforce Sales and Service Clouds

To spearhead a digital revolution within the retail space, customising and expanding Salesforce functionalities to not only meet but exceed the evolving strategic demands of the client's multi-faceted

Education

  • Oklahoma City University

    Master of Business Administration (MBA) in Computers

    1994-01-01-2000-01-01

Languages

  • English (Native or Bilingual)