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Umer B. Cloud, Salesforce and CRM Platforms

My name is Umer B. and I have over 3 years of experience in the tech industry. I specialize in the following technologies: Salesforce, Salesforce CRM, Salesforce Lightning, Salesforce App Development, Pardot Marketing, etc.. I hold a degree in Bachelor's degree, Master's degree. Some of the notable projects I've worked on include: Salesforce Instance Buildout & Optimization, Salesforce Automation via Make.com, HubSpot RevOps Specialist for Scalable Sales Growth, Salesforce Revenue Cloud Expert, Salesforce Health Cloud Setup For Dietitian Live, etc.. I am based in Lahore, Pakistan. I've successfully completed 23 projects while developing at Softaims.

I thrive on project diversity, possessing the adaptability to seamlessly transition between different technical stacks, industries, and team structures. This wide-ranging experience allows me to bring unique perspectives and proven solutions from one domain to another, significantly enhancing the problem-solving process.

I quickly become proficient in new technologies as required, focusing on delivering immediate, high-quality value. At Softaims, I leverage this adaptability to ensure project continuity and success, regardless of the evolving technical landscape.

My work philosophy centers on being a resilient and resourceful team member. I prioritize finding pragmatic, scalable solutions that not only meet the current needs but also provide a flexible foundation for future development and changes.

Main technologies

  • Cloud, Salesforce and CRM Platforms

    3 years

  • Salesforce

    1 Year

  • Salesforce CRM

    2 Years

  • Salesforce Lightning

    1 Year

Direct hire

Potentially possible

Previous Company

Mercury General, Los Angeles, CA

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Experience Highlights

Salesforce Instance Buildout & Optimization

Impact Delivered ✅ Reduced manual admin work by 30%+ through automation. ✅ Improved partner onboarding speed and contract approvals with streamlined workflows. ✅ Enabled data-driven decisions by setti

Salesforce Automation via Make.com

We have hands-on experience designing automation workflows in Make.com integrated with Salesforce. Our work includes building scenarios like syncing Salesforce Leads and Contacts with external platfor

HubSpot RevOps Specialist for Scalable Sales Growth

This project focused on rebuilding HubSpot as the core of revenue operations. I audited the existing setup, designed structured sales pipelines, and implemented automation for lead routing, deal progr

Salesforce Revenue Cloud Expert

A US-based SaaS company managing recurring subscriptions was struggling with manual billing, revenue leakage, and compliance challenges. Their sales team was already using Salesforce, but revenue oper

Salesforce Health Cloud Setup For Dietitian Live

Dietitian Live is a Salesforce Community Cloud platform that streamlines dietitian appointment bookings. Patients can enter details, pick time slots, and make secure payments via Stripe. The system su

Education

  • Punjab University College of Information Technology (PUCIT)

    Bachelor's degree in Computer Information Systems

    2012-01-01-2015-01-01

  • Punjab University College of Information Technology (PUCIT)

    Master's degree in Computer science

    2015-01-01-2017-01-01

Languages

  • English (Fluent)✓