Usama B. looks like a good fit?

We can organize an interview with Aldin or any of our 25,000 available candidates within 48 hours. How would you like to proceed?

Schedule Interview Now

Usama B. CRM, API and General Development

My name is Usama B. and I have over 2 years of experience in the tech industry. I specialize in the following technologies: Zoho CRM, Salesforce, Zoho Creator, Salesforce Sales Cloud, Marketing Automation, etc.. I hold a degree in Bachelor of Computer Science (BCompSc). Some of the notable projects I've worked on include: Salesforce Predictive Purchase Notification Tool, Zoho Simplified Sales Record & Reporting System, Salesforce Sales & Service Cloud Optimization, End-to-End Digital Transformation for Healthcare Platform with Zoho, Salesforce Transformation for Petroleum Sales, etc.. I am based in Lahore, Pakistan. I've successfully completed 8 projects while developing at Softaims.

Information integrity and application security are my highest priorities in development. I implement robust validation, encryption, and authorization mechanisms to protect sensitive data and ensure compliance. I am experienced in identifying and mitigating common security vulnerabilities in both new and existing applications.

My work methodology involves rigorous testing—at the unit, integration, and security levels—to guarantee the stability and trustworthiness of the solutions I build. At Softaims, this dedication to security forms the basis for client trust and platform reliability.

I consistently monitor and improve system performance, utilizing metrics to drive optimization efforts. I'm motivated by the challenge of creating ultra-reliable systems that safeguard client assets and user data.

Main technologies

  • CRM, API and General Development

    2 years

  • Zoho CRM

    1 Year

  • Salesforce

    1 Year

  • Zoho Creator

    1 Year

Additional skills

  • Zoho CRM
  • Salesforce
  • Zoho Creator
  • Salesforce Sales Cloud
  • Marketing Automation
  • Salesforce Marketing Cloud
  • Zoho Books
  • Zoho Desk
  • Apex
  • API
  • Zoho Recruit
  • Zoho Analytics
  • Salesforce Service Cloud
  • Salesforce Lightning
  • API Integration

Direct hire

Potentially possible

Previous Company

Upwork

Ready to get matched with vetted developers fast?

Let's get started today!

Hire Remote Developer

Experience Highlights

Salesforce Predictive Purchase Notification Tool | Apex, LWC

I developed a Salesforce-based predictive purchase notification tool that analyzes customer purchase history and automates email reminders, boosting repeat sales by 25%. Using Apex, LWC, Batch Apex,

Zoho Simplified Sales Record & Reporting System

I led the build of a custom Zoho Creator application to manage orders and product records with vendor-level tracking. I integrated Zoho Analytics to deliver dashboards for sales, billing, advertising

Salesforce Sales & Service Cloud Optimization | Automation

I optimized sales and service operations by customizing Salesforce Sales Cloud and Service Cloud. I automated lead-to-opportunity workflows, streamlined case management, and integrated email and task

End-to-End Digital Transformation for Healthcare Platform with Zoho

I led the implementation of a Zoho-powered digital transformation for a global telehealth platform. I customized Zoho People for HR automation, integrated Zoho CRM with patient management, and used Zo

Salesforce Transformation for Petroleum Sales | CRM Optimization

I transformed a petroleum company’s sales operations by optimizing Salesforce Sales Cloud. I automated lead and opportunity management, built dashboards for pipeline visibility, and streamlined accoun

Education

  • Virtual University Of Pakistan

    Bachelor of Computer Science (BCompSc) in Computer science

    2014-01-01-2018-01-01

Languages

  • English (Native or Bilingual)