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Vadym B. - Fullstack Developer, AI App Development, Data Science

At Softaims, I’ve found a workplace that thrives on collaboration and purposeful creation. The work we do here is about more than technology—it’s about transforming ideas into results that matter. Every project brings a mix of challenges and opportunities, and I approach them with a mindset of continuous learning and improvement. My philosophy centers around three principles: clarity, sustainability, and impact. Clarity means designing systems that are understandable, adaptable, and easy to maintain. Sustainability is about building with the future in mind, ensuring that the work we do today can evolve gracefully over time. And impact means creating something that genuinely improves how people work, connect, or experience the world. One of the most rewarding aspects of working at Softaims is the diversity of thought that every team member brings. We share insights, question assumptions, and push each other to think differently. It’s this culture of curiosity and openness that drives the quality of what we produce. Every solution we deliver is a reflection of that shared dedication. I’m proud to contribute to projects that not only meet client expectations but also exceed them through thoughtful execution and attention to detail. As I continue to grow in this journey, I remain focused on delivering meaningful outcomes that align technology with purpose.

Main technologies

  • Fullstack Developer

    8 years

  • Swift

    2 Years

  • UIKit

    2 Years

  • Core Data

    2 Years

Additional skills

  • Swift
  • UIKit
  • Core Data
  • iOS
  • iOS Development
  • Mobile App Development
  • iOS SDK
  • Apple Xcode
  • GraphQL
  • iPad App Development
  • SwiftUI
  • Core Location
  • AI App Development
  • Data Science

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Experience Highlights

Automated Call Center Powered by AI Agent (RAG System)

We developed an AI-powered call center solution using a Retrieval-Augmented Generation (RAG) system to boost customer support, enhancing response accuracy, speed, and cost efficiency. Key Results: * 30% improvement in response accuracy for precise AI replies. * Reduced call handling time for faster issue resolution. * Instant AI response generation on some calls. Cost & Efficiency: * 15% reduction in service costs via automation, with many calls resolved without human help. Customer Satisfaction: * 24/7 availability improves satisfaction, offering consistent, reliable support.

HelpDesk AI Agent

Our HelpDesk Chat Bot manages customer queries using a graph database, providing possible answers via non-AI algorithms. If action is required, it forwards the query to a specialist through a built-in classifier. Key Features: * Graph Database: Offers multiple response options to resolve queries. * Efficient Escalation: Classifier directs complex queries to human specialists. * Non-AI Algorithms: Demonstrates effective solutions without AI. Benefits: * Reduces human intervention. * Escalates only action-based queries to experts. * Customizable and scalable for business needs.

Smart Retail Cart with Automated Checkout Powered by AI

This AI-powered retail cart automates product recognition, checkout, and payment for over 8,000 items. It integrates with loyalty systems. * Product Recognition: Two neural networks detect products, convert them into vector data, and store them. * Easy Product Addition: Add new items by taking two photos, with instant database updates. * Checkout & Payment: Built-in instant payment with loyalty integration. * Embedded AI: Processes in real-time on a tablet, no cloud needed. Efficiency: Faster checkout and reduced staff reliance. Scalability: Quick product updates support expansion.

Chalkboard Second Line Number

Over the course of a year, my journey with Chalkboard was dedicated to achieving our client's goal: simplifying and modernizing business communication. As a senior iOS Engineer, my primary contributions included designing, developing, and refining the app to ensure it met these objectives. My role involved collaborating closely with a skilled team of five iOS engineers to create an intuitive, mobile-based solution for businesses. I strived to introduce innovative features, maintain app stability, and optimize the user experience. With each feature added or issue resolved, we inched closer to realizing our vision. The project's success was evident in Chalkboard's transformation into a fully mobile-based business phone app, offering privacy, customization, and a robust set of features for teams. It addressed the client's goal of eliminating the complexities and high costs associated with traditional phone systems, and we achieved this while adhering to transparent pricing structures. Overall, the project exemplified our commitment to simplifying business communication and was a testament to the team's hard work and dedication.

Otrium - online fashion outlet marketplace

Otrium is an online fashion outlet marketplace that tech-enabled designer brands to turn unsold inventory into an opportunity, I was developing the iOS app for 2 years, hiring the iOS team of 3 software engineers. Now Otrium app has hundreds of active users, 99.9%+ crash-free user statistics, and 5.0 rating in App Store.

Education

  • Dnipro University of Technology

    Master's degree in Computer Sciences and Information Technologies

    2012-01-01-2018-01-01

Languages

  • English
  • Russian

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