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Schedule Interview NowMy name is Joseph G. and I have over 2 years of experience in the tech industry. I specialize in the following technologies: Web Application, Web Development, Next.js, React, Supabase, etc.. I hold a degree in Bachelor of Visual Communication Design. Some of the notable projects I’ve worked on include: AI-Powered Customer Service Suite, Secure‑By‑Design Scalable Web Platform, Vue Training Game Platform, Modern UI Upgrade: Barcode Essentials for Symantec. I am based in Dublin, Ireland. I've successfully completed 4 projects while developing at Softaims.
My passion is building solutions that are not only technically sound but also deliver an exceptional user experience (UX). I constantly advocate for user-centered design principles, ensuring that the final product is intuitive, accessible, and solves real user problems effectively. I bridge the gap between technical possibilities and the overall product vision.
Working within the Softaims team, I contribute by bringing a perspective that integrates business goals with technical constraints, resulting in solutions that are both practical and innovative. I have a strong track record of rapidly prototyping and iterating based on feedback to drive optimal solution fit.
I’m committed to contributing to a positive and collaborative team environment, sharing knowledge, and helping colleagues grow their skills, all while pushing the boundaries of what's possible in solution development.
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Shopify
I designed and built a custom AI-driven customer service platform that combines an intelligent resolution bot with a modern helpdesk. The system features an AI assistant for automated query handling, a shared inbox for omnichannel support, ticket automation, and a self-service help center — all integrated into a scalable, secure architecture ready for enterprise use.
Led a startup’s development using Vue.js, JavaScript, and Laravel to build dynamic, scalable, and secure UIs. Integrated Stripe Paywall with webhooks and AWS SES for confirmations. Created an automated job-notification email service using SQL procedures and AWS SES. Connected to an external logbook via AWS SQS. Enhanced PostgreSQL database infrastructure. Incrementally migrated Blade to Vue. Worked full software lifecycle in agile, prioritized high-impact features, and ensured quality with Jest and Cypress.
Built a Vue-based training game for internal development purposes. Authored standard guidelines to ensure consistent client-facing pages. Took on technical leadership by creating landing pages, emails, banners, and marketing-platform components. Trained both in-house and external developers on the platform. Collaborated on marketing campaigns using GitLab, delivered fast in a high-paced setting, and applied responsive design best practices across devices
Built the next version of the Barcode Essentials website using React, Redux, Axios, and a serverless architecture. Refactored legacy frontend into modern React/Redux, developed UI components for the Symantec Management Platform integration, and ensured UI/UX feasibility. Collaborated within a Scrum team to prioritize impactful features, built scalable frontend solutions, and supported end-to-end development from design to deployment.
Bachelor of Visual Communication Design in
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