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Schedule Interview NowMy name is Marcus W. and I have over 2 years of experience in the tech industry. I specialize in the following technologies: Make.com, AI Chatbot, AI Audio Generation, AI Consulting, AI Content Writing, etc.. I hold a degree in Bachelor of Science (BS). Some of the notable projects I’ve worked on include: AI-Powered Skool Chrome Extension for Enhanced Replies, WhatsApp Chatbot & Content Generation System. I am based in Vienna, Austria. I've successfully completed 2 projects while developing at Softaims.
I value a collaborative environment where shared knowledge leads to superior outcomes. I actively mentor junior team members, conduct thorough quality reviews, and champion engineering best practices across the team. I believe that the quality of the final product is a direct reflection of the team's cohesion and skill.
My experience at Softaims has refined my ability to effectively communicate complex technical concepts to non-technical stakeholders, ensuring project alignment from the outset. I am a strong believer in transparent processes and iterative delivery.
My main objective is to foster a culture of quality and accountability. I am motivated to contribute my expertise to projects that require not just technical skill, but also strong organizational and leadership abilities to succeed.
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2 years
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Dynatrace
This project involved developing a Chrome extension for the Skool platform 🖥️, designed to enhance user replies with AI-generated suggestions and improvements ✨. Built entirely using Make.com, the extension required no coding experience 🚫💻. The AI-driven solution analyzed conversation context and provided smarter, more engaging replies, boosting interaction quality on the platform 📈. This project showcases how non-developers can leverage Make.com to create advanced AI solutions, enhancing user experience and productivity 🚀.
This project involved creating an AI-driven WhatsApp Chatbot for a brick-and-mortar retail business 🏬 to manage FAQs like store hours and product availability. We also implemented a content generation system that automated updates and postings across social media platforms 📱. The chatbot reduced the customer service workload by 30 hours per week (50%) ⏳, while content automation saved an additional 15 hours weekly 🕒. Overall, the project led to more efficient operations and enhanced customer engagement 🎯.
Bachelor of Science (BS) in Business Administration
2021-01-01-2024-01-01