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Schedule Interview NowMy name is Mohsin H. and I have over 11 years of experience in the tech industry. I specialize in the following technologies: Make.com, n8n, Automation, Marketing Automation, Automated Workflow, etc.. I hold a degree in Master's degree. Some of the notable projects I’ve worked on include: Hotel Revenue & Performance Dashboard, Bank Account Balance Dashboard, End-to-End AI-Powered Lead Nurturing Workflow, Company Insights Generator With ChatGPT + Make.com + Web Scraping, AI-Enhanced WhatsApp Session Manager, etc.. I am based in Islamabad, Pakistan. I've successfully completed 28 projects while developing at Softaims.
I approach every technical challenge with a mindset geared toward engineering excellence and robust solution architecture. I thrive on translating complex business requirements into elegant, efficient, and maintainable outputs. My expertise lies in diagnosing and optimizing system performance, ensuring that the deliverables are fast, reliable, and future-proof.
The core of my work involves adopting best practices and a disciplined methodology, focusing on meticulous planning and thorough verification. I believe that sustainable solution development requires discipline and a deep commitment to quality from inception to deployment. At Softaims, I leverage these skills daily to build resilient systems that stand the test of time.
I am dedicated to making a tangible difference in client success. I prioritize clear communication and transparency throughout the development lifecycle to ensure every deliverable exceeds expectations.
Main technologies
11 years
6 Years
6 Years
1 Year
Potentially possible
Techlogix
Developed an interactive Hotel Revenue Dashboard for FY23-24, designed to monitor performance across multiple properties and market segments. The dashboard tracks total revenue, room revenue, RevPAR, ADR, and occupancy, while providing drill-down insights by year, season, week, and hotel.
Designed and developed an interactive Bank Account Balance Dashboard to track total balances, savings, investments, and current accounts. The dashboard provides clear insights through KPI cards, monthly trends, category distribution, and average balances. It helped stakeholders easily monitor performance, optimize fund allocation, and make data-driven financial decisions.
A client was struggling with manual lead follow-up from multiple lead forms (Facebook Ads and Typeform). The sales team was wasting time on unqualified leads and lacked a system to triage, engage, and schedule calls automatically. I built three interconnected workflows in Make.com to cover: • Real-time lead capture and update • Instant AI-powered voice call via Vapi • Post-call lead qualification with GPT • HubSpot + WATI + Calendly sync • Feedback into Meta’s Conversion API for signal improvement
The client needed to generate fast, structured insights about leads from their websites before reaching out. The system fetches 5–7 relevant URLs, scrapes the content, sends it to GPT, and receives structured markdown text summaries, including Company Overview, Services/Products, and Website News. The system supports batch processing, smart retries, output formatting, and automatic Airtable syncing.
This automation solution empowers conversational experiences on WhatsApp and Telegram by orchestrating message classification, session persistence, AI-assisted replies, and message logging. It uses conditional nodes to determine whether the incoming message should be handled by a human or AI, routes it accordingly, and manages session life cycles while updating message logs. The workflow communicates with both Claude and Anthropic models to generate contextually aware replies, supported by database lookups and webhook responses.
Master's degree in Business Information Technology
2006-01-01-2007-01-01