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Schedule Interview NowMy name is Nirav M. and I have over 11 years years of experience in the tech industry. I specialize in the following technologies: Java, Kubernetes, Amazon ECS, CI/CD, Docker, etc.. I hold a degree in Bachelor of Engineering (BEng), High school degree. Some of the notable projects I’ve worked on include: Splynx API Integration for AI Voice Assistant (ISP Automation), Genie Dial – AI Voice Agent Automation for Sales & Support, Genie Dial AI Sales Agent Call to prospect, 🗓️ AI Agent for Appointment Booking, GHL Contact Agent Workflow, etc.. I am based in Ahmedabad, India. I've successfully completed 18 projects while developing at Softaims.
My expertise lies in deeply understanding and optimizing solution performance. I have a proven ability to profile systems, analyze data access methods, and implement caching strategies that dramatically reduce latency and improve responsiveness under load. I turn slow systems into high-speed performers.
I focus on writing highly efficient, clean, and well-documented code that minimizes resource consumption without sacrificing functionality. This dedication to efficiency is how I contribute measurable value to Softaims’ clients by reducing infrastructure costs and improving user satisfaction.
I approach every project with a critical eye for potential bottlenecks, proactively designing systems that are efficient from the ground up. I am committed to delivering software that sets the standard for speed and reliability.
Main technologies
11 years
8 Years
6 Years
7 Years
Potentially possible
Developed a fully automated backend integration for an AI Voice Assistant to support Tier 0 and Tier 1 customer support operations for an internet service provider (ISP) across Mississippi, Arkansas, and Louisiana. The workflow was built using n8n to connect with Splynx, a telecom billing and network management system. The system processes user queries via phone number, checks multiple customer and system health statuses, and delivers a conversational summary to the AI agent (powered by GPT-4o).
Genie Dial is a powerful AI-driven voice automation system designed to transform how businesses handle phone interactions — from recruitment calls and appointment scheduling to lead qualification and customer support. Our intelligent voice agent handles thousands of calls simultaneously, speaks in natural, human-like voices, and integrates seamlessly with CRMs like GoHighLevel, Salesforce, and Odoo. Whether you’re a startup or an enterprise, Genie Dial automates your conversations and helps scale your business without increasing human effort.
This portfolio showcases the Genie Dial AI Call Tagging Workflow, designed to streamline call tagging and lead management for enhanced customer engagement and follow-up. The workflow leverages n8n's automation capabilities to dynamically tag calls based on interaction outcomes, follow-up requirements, and lead status.
This n8n workflow is designed to streamline the process of scheduling appointments. It integrates seamlessly with Google Calendar and dynamically updates schedules based on real-time data. The workflow is triggered via an inbound webhook, processes the appointment request, checks for availability, and schedules the meeting on the Google Calendar. and using twilio API it will give reminder call and send SMS notification.
This workflow is designed to seamlessly sync contacts between GoHighLevel (GHL) and GenieDial, enabling real-time updates and automated synchronization of lead information. It includes webhook triggers for creating, updating, and managing contact details across both platforms.
Bachelor of Engineering (BEng) in Computer science
2008-01-01-2012-01-01
High school degree in Science
2006-01-01-2008-01-01