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Shahan A. AI, Automation and Chatbot Platforms

My name is Shahan A. and I have over 3 years of experience in the tech industry. I specialize in the following technologies: Automation, n8n, Zapier, JavaScript, Python, etc.. I hold a degree in Bachelor of Computer Science (BCompSc), . Some of the notable projects I’ve worked on include: Multilingual WhatsApp Bot, AI Chatbot & Automation, Automated Document Signing Workflow with n8n & DocuSeal, Job Posting Alert Automation, VAPI Calling Agent, etc.. I am based in Faisalabad, Pakistan. I've successfully completed 43 projects while developing at Softaims.

I approach every technical challenge with a mindset geared toward engineering excellence and robust solution architecture. I thrive on translating complex business requirements into elegant, efficient, and maintainable outputs. My expertise lies in diagnosing and optimizing system performance, ensuring that the deliverables are fast, reliable, and future-proof.

The core of my work involves adopting best practices and a disciplined methodology, focusing on meticulous planning and thorough verification. I believe that sustainable solution development requires discipline and a deep commitment to quality from inception to deployment. At Softaims, I leverage these skills daily to build resilient systems that stand the test of time.

I am dedicated to making a tangible difference in client success. I prioritize clear communication and transparency throughout the development lifecycle to ensure every deliverable exceeds expectations.

Main technologies

  • AI, Automation and Chatbot Platforms

    3 years

  • Automation

    1 Year

  • n8n

    2 Years

  • Zapier

    1 Year

Additional skills

Direct hire

Potentially possible

Previous Company

Techlogix

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Experience Highlights

Multilingual WhatsApp Bot | Text & Voice Info Extraction

Built a multilingual WhatsApp automation bot using n8n, 2Chat, and OpenAI ChatGPT to extract structured data from both text messages and voice notes in multiple languages. Implemented AI prompt engineering, advanced data parsing, and third-party API integrations to deliver accurate and intelligent responses. Enhanced workflows with Make.com for seamless automation and orchestration, enabling smooth user interactions and efficient information processing across diverse communication scenarios.

AI Chatbot & Automation | Knowledge Base + CRM Integration

Built an AI-powered chatbot with internal automation integrated into the CRM system. The solution extracts structured data from the internal knowledge base and delivers real-time assistance based on user needs. Deployed as a plugin within Slack and GHL CRM, the chatbot ensures seamless communication across platforms. Designed for web and mobile, it offers high scalability, smooth performance, and user-friendly accessibility.

Automated Document Signing Workflow with n8n & DocuSeal

Developed an automated document signing workflow by connecting Trello with DocuSeal through n8n. When a document is uploaded to a Trello card, the system automatically retrieves it and sends it to DocuSeal via API for secure digital signing. The process includes Trello triggers, file handling, custom logic, and HTTP requests to the DocuSeal API. This automation removes manual tracking, boosts efficiency, and ensures smooth, secure, and time-saving document management.

Job Posting Alert Automation | Zapier RSS to Email Workflow

Created an automated job posting alert system using Zapier with an RSS feed integration. The workflow extracts job listings, filters them for tech-related roles, formats dates for consistency, and delivers refined job details via email. This automation removes the need for manual searches and ensures timely alerts with relevant opportunities. It highlights expertise in Zapier filters, formatters, and email integrations for seamless workflow automation.

VAPI Calling Agent | AI Meeting Scheduling Automation

Developed a VAPI-based AI calling agent to automate meeting scheduling for an agency. The solution books appointments directly on the client’s calendar while preventing double bookings through smart conflict detection. This automation streamlined time management, reduced scheduling errors, and allowed the team to focus more on client interactions instead of manual booking tasks.

Education

  • Government College University

    Bachelor of Computer Science (BCompSc) in

  • Joy Literati House High School

    in

Languages

  • English

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