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Schedule Interview NowWorking at Softaims has been an experience that continues to shape my perspective on what it means to build quality software. I’ve learned that technology alone doesn’t solve problems—understanding people, processes, and context is what truly drives innovation. Every project begins with a question: what value are we creating, and how can we make it lasting? This mindset has helped me develop systems that are both adaptable and reliable, designed to evolve as business needs change. I take a thoughtful approach to problem-solving. Instead of rushing toward quick fixes, I prioritize clarity, sustainability, and collaboration. Every decision in development carries long-term implications, and I strive to make those decisions with care and intention. This philosophy allows me to contribute to projects that are not only functional, but also aligned with the values and goals of the people who use them. Softaims has also given me the opportunity to work with diverse teams and clients, exposing me to different perspectives and problem domains. I’ve come to appreciate the balance between technical excellence and human-centered design. What drives me most is seeing our solutions empower businesses and individuals to operate more efficiently, make better decisions, and achieve meaningful outcomes. Every challenge here is a chance to learn something new—about technology, teamwork, or the way people interact with digital systems. As I continue to grow with Softaims, my focus remains on delivering solutions that are innovative, responsible, and enduring.
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At Paytm, I led large-scale initiatives impacting a 500M+ user base as a Principal Product Manager. I defined and executed the product roadmap for payments and user engagement, managing cross-functional teams across tech, design, and business. I drove feature launches that improved retention and monetization, optimized real-time communication systems, and ensured seamless scalability of payment solutions.
As the Product Manager at 11x.ai, I led the development of AI-driven digital workers, designed to revolutionize sales and customer engagement. By integrating data from leading sources like Clearbit, 6sense, and ZoomInfo, I built scalable AI/ML pipelines that enabled hyper-personalized communications. This approach resulted in industry-leading conversion rates, significantly boosting our clients' revenue growth. Our digital workers operate 24/7, adapt to business needs, and seamlessly integrate into existing tech ecosystems, delivering human-like intelligence and transforming biz ops.
As a Product Manager at Complily, I turned a visionary idea into a live product to revolutionize compliance management. Project Goals Create a disruptive Compliance Management SaaS tool using GenAI, LLMs, and NLP to enhance efficiency. My Solutions 1. Team Building: Recruited and led developers, data scientists, and UI/UX designers. 2. Product Development: Guided creation from scratch, aligning with the founder's vision. 3. AI/ML Integration: Shaped the product with AI/ML and LLM insights. Impact Delivered an innovative tool, setting new industry standards.
As a Product Manager at Flipkart, I spearheaded the development of AI/ML-driven hyper-personalization strategies for a platform serving 500+ million users. By leveraging advanced data models and algorithms, we tailored customer experiences and implemented non-intrusive communication systems (e.g., personalized notifications), resulting in improved user retention and engagement. These efforts transformed how Flipkart interacts with its customers, increasing customer satisfaction and driving measurable growth in key business metrics.
I led the development of SuperMoney, a digital lending platform built to simplify personal finance. I helped build their LMS and LOS systems using a tech stack of Python, Java, and React JS. SuperMoney, reached over 5000 users within six months and facilitated loans worth over $12 million. As Product Manager, I focused on feature planning, user experience, and partnerships with lenders, ensuring an efficient and accessible solution for users. I led 3rd party integration like KYC, OCR and LMS so that we can expedite our time to market.
Master of Business Administration (MBA) in
in Computer science