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Stepan T. Salesforce, CRM and General Development

My name is Stepan T. and I have over 1 year of experience in the tech industry. I specialize in the following technologies: Salesforce, Salesforce Service Cloud, Salesforce Sales Cloud, Salesforce Lightning, Salesforce CRM, etc.. I hold a degree in Master of Computer Applications (MCA). Some of the notable projects I've worked on include: Project 1: International CRM Upgrade, Project 2: Mortgage Platform Optimization, Project 3: Loan Origination & Servicing Engine, Project 4: Banking Equipment Rental Portal, Project 5: AppExchange Demo Builder, etc.. I am based in Dnipro, Ukraine. I've successfully completed 7 projects while developing at Softaims.

I'm committed to continuous learning, always striving to stay current with the latest industry trends and technical methodologies. My work is driven by a genuine passion for solving complex, real-world challenges through creative and highly effective solutions. Through close collaboration with cross-functional teams, I've consistently helped businesses optimize critical processes, significantly improve user experiences, and build robust, scalable systems designed to last.

My professional philosophy is truly holistic: the goal isn't just to execute a task, but to deeply understand the project's broader business context. I place a high priority on user-centered design, maintaining rigorous quality standards, and directly achieving business goals—ensuring the solutions I build are technically sound and perfectly aligned with the client's vision. This rigorous approach is a hallmark of the development standards at Softaims.

Ultimately, my focus is on delivering measurable impact. I aim to contribute to impactful projects that directly help organizations grow and thrive in today's highly competitive landscape. I look forward to continuing to drive success for clients as a key professional at Softaims.

Main technologies

  • Salesforce, CRM and General Development

    1 year

  • Salesforce

    1 Year

  • Salesforce Service Cloud

    1 Year

  • Salesforce Sales Cloud

    1 Year

Additional skills

  • Salesforce
  • Salesforce Service Cloud
  • Salesforce Sales Cloud
  • Salesforce Lightning
  • Salesforce CRM
  • Pardot
  • Apex
  • Mulesoft
  • Salesforce App Development
  • JavaScript
  • HTML
  • Jira
  • Salesforce CPQ
  • Salesforce Marketing Cloud
  • HubSpot

Direct hire

Potentially possible

Previous Company

Sparkybit

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Experience Highlights

Project 1: International CRM Upgrade | Apex, Experience Cloud

Worked with an international payment provider to enhance their Salesforce-based CRM system for customer support and financial operations. The platform lacked mission-critical features and had recurrin

Project 2: Mortgage Platform Optimization |Apex, LWC, Experience Cloud

Optimized a digital mortgage platform for a UK fintech lender. Refactored legacy Apex and Visualforce code, introduced Lightning Components for new user flows, and automated document generation via Co

Project 3: Loan Origination & Servicing Engine | REST API, Pardot

Led a 12-member Salesforce team to build a scalable loan origination and servicing platform. Designed an Apex-based architecture, integrated REST/SOAP APIs, and created Lightning UI for advisors. Inte

Project 4: Banking Equipment Rental Portal |Metadata, Experience Cloud

Enhanced a Salesforce Community portal for a German financial firm. Resolved usability issues, implemented Lightning components, and optimized backend workflows using Metadata API. Result: Faster port

Project 5: AppExchange Demo Builder | Security Review

Built key features for an AppExchange demo product with lead capture and analytics. Created Visualforce demo flows, added tracking features, and ensured security compliance. Result: Passed AppExchange

Education

  • Oles Honchar Dnipropetrovsk National University

    Master of Computer Applications (MCA) in

    2005-01-01-2011-01-01

Languages

  • English (Fluent)✓
  • Ukrainian (Native or Bilingual)