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Uttam M. Web, PHP and CRM Platforms

My name is Uttam M. and I have over 10 years of experience in the tech industry. I specialize in the following technologies: Web Development, Full-Stack Development, PHP, Drupal, ASP.NET, etc.. I hold a degree in . Some of the notable projects I've worked on include: AI Chatbot & Twilio Integration Boosts Lead Conversion by 30%, Digital Transformation: Customer Portal & CRM for Live Oak Fiber, Highliner Food Service: API-Integrated Multilingual Website, HubSpot Email Marketing and SMS, AI-Driven Sales & Marketing Automation with 6sense, Drift & Sitecore, etc.. I am based in Natick, United States. I've successfully completed 10 projects while developing at Softaims.

Information integrity and application security are my highest priorities in development. I implement robust validation, encryption, and authorization mechanisms to protect sensitive data and ensure compliance. I am experienced in identifying and mitigating common security vulnerabilities in both new and existing applications.

My work methodology involves rigorous testing—at the unit, integration, and security levels—to guarantee the stability and trustworthiness of the solutions I build. At Softaims, this dedication to security forms the basis for client trust and platform reliability.

I consistently monitor and improve system performance, utilizing metrics to drive optimization efforts. I'm motivated by the challenge of creating ultra-reliable systems that safeguard client assets and user data.

Main technologies

  • Web, PHP and CRM Platforms

    10 years

  • Web Development

    8 Years

  • Full-Stack Development

    2 Years

  • PHP

    9 Years

Additional skills

  • Web Development
  • Full-Stack Development
  • PHP
  • Drupal
  • ASP.NET
  • CMS Development
  • HubSpot
  • CRM Development
  • Theme Customization
  • Salesforce
  • Salesforce CRM
  • Business Applications Development
  • CRM Software
  • API Integration
  • WordPress

Direct hire

Potentially possible

Previous Company

Westat

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Experience Highlights

AI Chatbot & Twilio Integration Boosts Lead Conversion by 30%

Built a custom lead-qualification system featuring an AI-powered SMS chatbot and Twilio voice integration for live call transfers. The conversational chatbot (Dialogflow) automatically engaged inbound

Digital Transformation: Customer Portal & CRM for Live Oak Fiber

Live Oak Fiber, a fast-growing fiber internet provider, needed a scalable, secure, and customer-friendly portal to support rapid expansion. I led the migration to dedicated servers, redesigned the por

Highliner Food Service: API-Integrated Multilingual Website

Developed a robust, multilingual website for Highliner Food Service using Contentstack CMS and Next.js, ensuring seamless API integrations with Syndigo for dynamic product data and a recipes database.

HubSpot Email Marketing and SMS

Building engaging marketing emails and SMS workflows using HubSpot. HubSpot’s email and SMS marketing tools. A/B testing, analytics, workflows.

AI-Driven Sales & Marketing Automation with 6sense, Drift & Sitecore

Implemented an AI-powered sales and marketing automation framework by integrating 6sense, Drift, and Sitecore, enabling predictive insights and hyper-personalized engagement. Optimized lead scoring, c

Education

  • Eastern Nazarene College

    in

    2006-01-01-2010-01-01

Languages

  • English (Native or Bilingual)