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Vishal S. Cloud, Salesforce and CRM Platforms

My name is Vishal S. and I have over 12 years of experience in the tech industry. I specialize in the following technologies: Visualforce, Salesforce Marketing Cloud, Salesforce Lightning, Pardot, Salesforce CRM, etc.. I hold a degree in Master of Science in Information Technology (MSc(IT)). Some of the notable projects I’ve worked on include: Salesforce Reporting and Dashboard, Salesforce Experience Portal. I am based in New Delhi, India. I've successfully completed 2 projects while developing at Softaims.

My expertise lies in deeply understanding and optimizing solution performance. I have a proven ability to profile systems, analyze data access methods, and implement caching strategies that dramatically reduce latency and improve responsiveness under load. I turn slow systems into high-speed performers.

I focus on writing highly efficient, clean, and well-documented code that minimizes resource consumption without sacrificing functionality. This dedication to efficiency is how I contribute measurable value to Softaims’ clients by reducing infrastructure costs and improving user satisfaction.

I approach every project with a critical eye for potential bottlenecks, proactively designing systems that are efficient from the ground up. I am committed to delivering software that sets the standard for speed and reliability.

Main technologies

  • Cloud, Salesforce and CRM Platforms

    12 years

  • Visualforce

    5 Years

  • Salesforce Marketing Cloud

    11 Years

  • Salesforce Lightning

    10 Years

Additional skills

  • Visualforce
  • Salesforce Marketing Cloud
  • Salesforce Lightning
  • Pardot
  • Salesforce CRM
  • Salesforce
  • Website Builder
  • Apex
  • Salesforce App Development
  • HTML
  • Customer Relationship Management
  • Core Java
  • Weebly
  • Pardot Marketing
  • Microsoft Excel
  • Cloud

Direct hire

Potentially possible

Previous Company

Salesforce India

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Experience Highlights

Salesforce Reporting and Dashboard

I helped business create valuable reports and dashboard for monthly, quarterly KPI tracking and helped business transform with Salesforce digital transformation

Salesforce Experience Portal

In my recent project, I developed a Salesforce Experience customer portal to boost user engagement and streamline service management. I led a team of Salesforce leads and developers to create a user-friendly portal for managing service requests, accessing support, and interacting with the community. Key features included customizable dashboards for real-time insights, an advanced case management system with automated workflows, and a searchable knowledge base for independent problem-solving. It showcased my ability to leverage Salesforce to enhance user experience and operational efficiency.

Education

  • Himachal Pradesh University

    Master of Science in Information Technology (MSc(IT)) in Computer science

    2006-01-01-2010-01-01

Languages

  • English
  • French