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Awais R. AI, Automation and Chatbot Platforms

My name is Awais R. and I have over 5 years of experience in the tech industry. I specialize in the following technologies: Chatbot Development, OpenAI API, Bot Development, Automation, Artificial Intelligence, etc.. I hold a degree in Master's degree, Bachelor's degree. Some of the notable projects I've worked on include: WhatsApp E‑commerce Support AI Chatbot Dashboard, RAG Knowledge Helpdesk (Chat + Admin), Real Estate Voice Appointment Setter, Crypto A.I Chabot, Standard ER721 (Minting Smart Contract), etc.. I am based in Islamabad, Pakistan. I've successfully completed 7 projects while developing at Softaims.

I am a dedicated innovator who constantly explores and integrates emerging technologies to give projects a competitive edge. I possess a forward-thinking mindset, always evaluating new tools and methodologies to optimize development workflows and enhance application capabilities. Staying ahead of the curve is my default setting.

At Softaims, I apply this innovative spirit to solve legacy system challenges and build greenfield solutions that define new industry standards. My commitment is to deliver cutting-edge solutions that are both reliable and groundbreaking.

My professional drive is fueled by a desire to automate, optimize, and create highly efficient processes. I thrive in dynamic environments where my ability to quickly master and deploy new skills directly impacts project delivery and client satisfaction.

Main technologies

  • AI, Automation and Chatbot Platforms

    5 years

  • Chatbot Development

    3 Years

  • OpenAI API

    1 Year

  • Bot Development

    3 Years

Additional skills

Direct hire

Potentially possible

Previous Company

Static Devs

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Experience Highlights

WhatsApp E‑commerce Support AI Chatbot Dashboard

A production‑style dashboard showcasing conversations, a WhatsApp‑like chat pane, and an actionable side panel with order lookup and quick actions. What’s included: KPI cards (Active conversations,

RAG Knowledge Helpdesk (Chat + Admin)

Document‑aware helpdesk that cites sources and versions for accurate answers. Automatic embedding pipeline, content refresh, and access control for internal/external users. REST endpoints for search/a

Real Estate Voice Appointment Setter

A call ops console for AI voice agents: live calls, call flow, calendar, and CRM actions. What’s included: KPI cards (Calls Today, Booked, AHT, Qualification Rate) Live Calls table with controls, vi

Crypto A.I Chabot

This project showcases an advanced AI chatbot built using Relay.link, designed to help businesses automate communication, manage client interactions, and improve response time ,all through a clean, mo

Standard ER721 (Minting Smart Contract)

It is an Ethereum standard minting smart contract. These are the following features: Gas Efficient. Secure. Optimize.

Education

  • National University of Science and Technology

    Master's degree in Computer science

    2020-01-01-2022-01-01

  • Bahria University

    Bachelor's degree in Computer science

    2019-01-01-2023-01-01

Languages

  • English (Fluent)