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Himanshu S. AI, SaaS and LLM Platforms

My name is Himanshu S. and I have over 4 years of experience in the tech industry. I specialize in the following technologies: AI Development, AI Agent Development, AI App Development, SaaS Development, Large Language Model, etc.. I hold a degree in Bachelor of Technology (BTech), . Some of the notable projects I've worked on include: AI-Powered Customer Support Email Assistant for Shopify, AI-Powered Multi-Channel Sales Assistant(WhatsApp and Twilio), AI-Powered Knowledge Management System for Enterprises, AI-Powered Voice Assistant for Customer Service, AI-Driven Customer Support Chatbot for Shopify, etc.. I am based in Dehra Dun, India. I've successfully completed 6 projects while developing at Softaims.

I employ a methodical and structured approach to solution development, prioritizing deep domain understanding before execution. I excel at systems analysis, creating precise technical specifications, and ensuring that the final solution perfectly maps to the complex business logic it is meant to serve.

My tenure at Softaims has reinforced the importance of careful planning and risk mitigation. I am skilled at breaking down massive, ambiguous problems into manageable, iterative development tasks, ensuring consistent progress and predictable delivery schedules.

I strive for clarity and simplicity in both my technical outputs and my communication. I believe that the most powerful solutions are often the simplest ones, and I am committed to finding those elegant answers for our clients.

Main technologies

  • AI, SaaS and LLM Platforms

    4 years

  • AI Development

    2 Years

  • AI Agent Development

    2 Years

  • AI App Development

    3 Years

Additional skills

Direct hire

Potentially possible

Previous Company

Self Employed

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Experience Highlights

AI-Powered Customer Support Email Assistant for Shopify

Project Description Built an AI-driven email assistant for Shopify store owners to automate customer support while keeping humans in control. It integrates with Gmail, Outlook, SMTP, and IMAP, pulling

AI-Powered Multi-Channel Sales Assistant(WhatsApp and Twilio)

An AI-powered sales agent that integrates with email, WhatsApp, and CRM platforms to automate lead nurturing and follow-ups.

AI-Powered Knowledge Management System for Enterprises

Built an AI-powered internal knowledge management system for enterprises to retrieve, search, and analyze documents using AI. Employees can ask natural language queries to find reports, policies, and

AI-Powered Voice Assistant for Customer Service

Developed a voice AI assistant that provides real-time customer support, appointment scheduling, and automated voice responses for a service-based company. The assistant uses speech recognition to enh

AI-Driven Customer Support Chatbot for Shopify

Project Description: Designed an AI chatbot for an e-commerce platform to automate customer support, order tracking, returns, and product recommendations. The chatbot interacts with customers across w

Education

  • Indian Institute of Technology, Dhanbad

    Bachelor of Technology (BTech) in

    2006-01-01-2010-01-01

  • International Institute of Information Technology, Bangalore

    in Machine Learning and Artificial Intelligence

    2019-01-01-2020-01-01

Languages

  • English (Native or Bilingual)