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Kapil N. - , Prompt Engineering, NLP

My name is Kapil N. and I have over 8 years years of experience in the tech industry. I specialize in the following technologies: React, Next.js, Redux, node.js, Chatbot, etc.. I hold a degree in Bachelor of Engineering (BEng). Some of the notable projects I’ve worked on include: Fashion & Lifestyle Publishing Platform, AI-Powered Customer Service Suite, Live Audio Conversations Platform, Premium Editorial & Media Platform, Modern Digital Magazine Platform, etc.. I am based in Dublin, Ireland. I've successfully completed 6 projects while developing at Softaims.

I employ a methodical and structured approach to solution development, prioritizing deep domain understanding before execution. I excel at systems analysis, creating precise technical specifications, and ensuring that the final solution perfectly maps to the complex business logic it is meant to serve.

My tenure at Softaims has reinforced the importance of careful planning and risk mitigation. I am skilled at breaking down massive, ambiguous problems into manageable, iterative development tasks, ensuring consistent progress and predictable delivery schedules.

I strive for clarity and simplicity in both my technical outputs and my communication. I believe that the most powerful solutions are often the simplest ones, and I am committed to finding those elegant answers for our clients.

Main technologies

  • 8 years

  • lovable AI

    4 Years

  • AI Development

    4 Years

  • langchain

    6 Years

Direct hire

Potentially possible

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Experience Highlights

Fashion & Lifestyle Publishing Platform

As Tech Lead, I led the engineering for a high-traffic digital publishing platform tailored for the fashion and lifestyle industry. The project focused on delivering a fast, elegant, and content-rich experience optimized for mobile and editorial workflows. I oversaw the architecture of a modular CMS, integrated dynamic article layouts, image optimization pipelines, and real-time editorial tools. Performance, SEO, and accessibility were key priorities, along with close collaboration across product, design, and editorial teams.

AI-Powered Customer Service Suite

I designed and built a custom AI-driven customer service platform that combines an intelligent resolution bot with a modern helpdesk. The system features an AI assistant for automated query handling, a shared inbox for omnichannel support, ticket automation, and a self-service help center — all integrated into a scalable, secure architecture ready for enterprise use.

Live Audio Conversations Platform

As Tech Lead, I led the development of a real-time audio platform enabling users to host and join live conversations with low latency. I architected the backend with WebSockets, implemented user roles, speaker controls, and session management, and ensured seamless transitions between listeners and speakers. I collaborated closely with product and design to deliver a mobile-first, scalable experience focused on performance and reliability.

Premium Editorial & Media Platform

I developed a high-end digital media platform designed for premium editorial content, blending rich storytelling with immersive multimedia. The platform delivers dynamic articles, videos, galleries, and personalized recommendations — all within a fast, mobile-first, and SEO-optimized architecture that supports high traffic and scalable growth.

Modern Digital Magazine Platform

I engineered a high-performance, content-rich digital magazine platform featuring dynamic layouts, seamless multimedia integration, and lightning-fast page loads. The platform supports interactive articles, video embeds, and personalized content feeds — all built with scalable architecture for high traffic and optimized for mobile-first experiences.

Education

  • JECRC

    Bachelor of Engineering (BEng) in Computer science

    2012-01-01-2016-01-01

Languages

  • English

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