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Schedule Interview NowMy name is Miguel S. and I have over 2 years of experience in the tech industry. I specialize in the following technologies: Web Development, node.js, Web Design, MongoDB, Angular, etc.. I hold a degree in , . Some of the notable projects I’ve worked on include: Healthcare AI Voice Assistant, AI Voice Agent System for High-Volume Real Estate Lead Generation. I am based in Makati, Philippines. I've successfully completed 2 projects while developing at Softaims.
I possess comprehensive technical expertise across the entire solution lifecycle, from user interfaces and information management to system architecture and deployment pipelines. This end-to-end perspective allows me to build solutions that are harmonious and efficient across all functional layers.
I excel at managing technical health and ensuring that every component of the system adheres to the highest standards of performance and security. Working at Softaims, I ensure that integration is seamless and the overall architecture is sound and well-defined.
My commitment is to taking full ownership of project delivery, moving quickly and decisively to resolve issues and deliver high-quality features that meet or exceed the client's commercial objectives.
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Pointwest Technologies Corporation
Developed an intelligent healthcare appointment management system using AI voice agents. Integrated with major EMR systems and implemented HIPAA-compliant data handling. System handles 1000+ patient interactions daily with automated appointment scheduling, reminders, and follow-ups. Impact delivered: 60% reduction in no-show rates 40% increase in patient satisfaction 50% reduction in staff workload Seamless EMR integration
Developed and implemented an enterprise-grade AI calling system for a major real estate agency. Built using VAPI and Bland.AI, the system handles 500+ outbound calls daily. Integrated with Salesforce CRM and custom appointment scheduling system. Implemented natural language processing for lead qualification and sentiment analysis. Key achievements: 45% increase in qualified lead generation 35% reduction in agent workload 90% positive customer feedback
in Information Technology
2012-01-01-2014-01-01
in Computer science
2014-01-01-2018-01-01