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Schedule Interview NowMy name is Muhammad A. and I have over 10 years of experience in the tech industry. I specialize in the following technologies: AI Agent Development, AI Chatbot, Generative AI, Natural Language Processing, Machine Learning, etc.. I hold a degree in Bachelor of Science (BS), Other. Some of the notable projects Iโve worked on include: Freezy AI - Voice Bot for 24/7 Incident & Emergency Call Handling, Lobby AI - AI Agents for Reservations Management, AccidentDesk AI - Turn Accident Intakes into 24/7 Revenue Engines, C&T - Click and Train AI Systems!, AI Driven Smart Medical Consultant Router, etc.. I am based in Lahore, Pakistan. I've successfully completed 11 projects while developing at Softaims.
I value a collaborative environment where shared knowledge leads to superior outcomes. I actively mentor junior team members, conduct thorough quality reviews, and champion engineering best practices across the team. I believe that the quality of the final product is a direct reflection of the team's cohesion and skill.
My experience at Softaims has refined my ability to effectively communicate complex technical concepts to non-technical stakeholders, ensuring project alignment from the outset. I am a strong believer in transparent processes and iterative delivery.
My main objective is to foster a culture of quality and accountability. I am motivated to contribute my expertise to projects that require not just technical skill, but also strong organizational and leadership abilities to succeed.
Main technologies
10 years
9 Years
6 Years
6 Years
Potentially possible
Systems Limited
Enterprises in emergency management often deal with high call volumes after hours, leading to missed or delayed responsesโespecially in high-stress situations like house fires, accidents, or security breaches. I built an end-to-end automated voice bot capable of capturing, processing, and escalating incident reports in real-time with human-like voice interaction. ๐๐จ๐ข๐๐ ๐๐: ElevenLabs, Vapi.ai, Retell.ai ๐๐จ๐ซ๐ค๐๐ฅ๐จ๐ฐ ๐๐ฎ๐ญ๐จ๐ฆ๐๐ญ๐ข๐จ๐ง: Make.com and n8n for backend integrations ๐๐๐ฅ๐๐ฉ๐ก๐จ๐ง๐ฒ & ๐๐๐: Twilio for phone call handling and routing
Lobby AI aims to revolutionise the hotel industry by integrating by AI and ML technologies to streamline operations. By deploying AI agents, we automate routine tasks like proposal generation, RFP handling, guest inquiries, reservation processes, and events scheduling. This automation significantly enhances processing efficiency, notably reducing the time required for RFPs and reservations, which in turn boosts customer satisfaction and hotelโs revenue. This product aims to transform the service efficiency and customer experience in the hospitality sector.
Built an autonomous AI agent with browser automation, NLP, and a voice bot to fully handle client intake for personal injury firms. The agent integrated with Casepeer and other legal platforms to log cases, gather police reports, connect with medical providers, send/receive emails, parse replies, and create case records automatically. Operating 24/7 without human intervention, it scaled intake capacity, cut processing time from days to minutes, and boosted revenue 15ร by enabling higher case throughput and faster settlements.
C&T is an EdTech product that provides a cloud based platform to simplify end-to-end ML model training. With a single click, users can upload their code and securely deploy on underlying infrastructure.The platform features comprehensive security checks, integrations with multiple data sources, along with detailed logging of artefacts and performance metrics. It not only simplifies workflows and infrastructure management for users, allowing them to concentrate on the core job, but also provides a holistic view of the current state of the platform.
A cutting-edge chatbot tailored for a healthcare enterprise, designed to optimise patient-consultant interactions. This smart chatbot allows patients to discuss their symptoms in a user-friendly conversational interface, simulating a real-life interaction with a doctor. It assesses the historical data, active symptoms and efficiently routes them to the appropriate medical specialist. This personalised chatbot combines user's demographics and preferences with the real-time data ingested by the integration with the Health Management Information Systems to recommend the most suitable consultant.
Bachelor of Science (BS) in Computer science
2013-01-01-2017-12-01
Other in Machine Learning
2021-01-01-2021-01-01