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Schedule Interview NowMy name is Shyam K. and I have over 4 years of experience in the tech industry. I specialize in the following technologies: Product Documentation, A/B Testing, Technical Project Management, Agile Project Management, Product Analytics, etc.. I hold a degree in Master of Business Administration (MBA), . Some of the notable projects I’ve worked on include: Paytm-Principal Product Manager-India's biggest Fintech, 500 Mn+ users, (AI SDR) AI-Driven Outreach and Engagement Platform for Sales Teams, Built a Compliance Management SaaS with GenAI, LLMs, and NLP, Flipkart - AI-Driven Hyper-Personalization for Customer Engagement, SuperMoney - B2B Digital Lending, etc.. I am based in Bengaluru, India. I've successfully completed 11 projects while developing at Softaims.
I possess comprehensive technical expertise across the entire solution lifecycle, from user interfaces and information management to system architecture and deployment pipelines. This end-to-end perspective allows me to build solutions that are harmonious and efficient across all functional layers.
I excel at managing technical health and ensuring that every component of the system adheres to the highest standards of performance and security. Working at Softaims, I ensure that integration is seamless and the overall architecture is sound and well-defined.
My commitment is to taking full ownership of project delivery, moving quickly and decisively to resolve issues and deliver high-quality features that meet or exceed the client's commercial objectives.
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4 years
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Fractal Analytics
At Paytm, I led large-scale initiatives impacting a 500M+ user base as a Principal Product Manager. I defined and executed the product roadmap for payments and user engagement, managing cross-functional teams across tech, design, and business. I drove feature launches that improved retention and monetization, optimized real-time communication systems, and ensured seamless scalability of payment solutions.
As the Product Manager at 11x.ai, I led the development of AI-driven digital workers, designed to revolutionize sales and customer engagement. By integrating data from leading sources like Clearbit, 6sense, and ZoomInfo, I built scalable AI/ML pipelines that enabled hyper-personalized communications. This approach resulted in industry-leading conversion rates, significantly boosting our clients' revenue growth. Our digital workers operate 24/7, adapt to business needs, and seamlessly integrate into existing tech ecosystems, delivering human-like intelligence and transforming biz ops.
As a Product Manager at Complily, I turned a visionary idea into a live product to revolutionize compliance management. Project Goals Create a disruptive Compliance Management SaaS tool using GenAI, LLMs, and NLP to enhance efficiency. My Solutions 1. Team Building: Recruited and led developers, data scientists, and UI/UX designers. 2. Product Development: Guided creation from scratch, aligning with the founder's vision. 3. AI/ML Integration: Shaped the product with AI/ML and LLM insights. Impact Delivered an innovative tool, setting new industry standards.
As a Product Manager at Flipkart, I spearheaded the development of AI/ML-driven hyper-personalization strategies for a platform serving 500+ million users. By leveraging advanced data models and algorithms, we tailored customer experiences and implemented non-intrusive communication systems (e.g., personalized notifications), resulting in improved user retention and engagement. These efforts transformed how Flipkart interacts with its customers, increasing customer satisfaction and driving measurable growth in key business metrics.
I led the development of SuperMoney, a digital lending platform built to simplify personal finance. I helped build their LMS and LOS systems using a tech stack of Python, Java, and React JS. SuperMoney, reached over 5000 users within six months and facilitated loans worth over $12 million. As Product Manager, I focused on feature planning, user experience, and partnerships with lenders, ensuring an efficient and accessible solution for users. I led 3rd party integration like KYC, OCR and LMS so that we can expedite our time to market.
Master of Business Administration (MBA) in
in Computer science