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Hitesh K. AI, Cloud and Generative AI Platforms

My name is Hitesh K. and I have over 4 years of experience in the tech industry. I specialize in the following technologies: AI Development, Machine Learning, Conversational AI, Chatbot Development, AI Agent Development, etc.. I hold a degree in Bachelor of Engineering (BEng). Some of the notable projects I've worked on include: TejRe, Shake Hands, PhonePe, Zoice – Conversational AI Voice Bot Platform, AI Humanizer Pro – Academic Content Detector & Humanizer, etc.. I am based in Schaumburg, United States. I've successfully completed 11 projects while developing at Softaims.

I possess comprehensive technical expertise across the entire solution lifecycle, from user interfaces and information management to system architecture and deployment pipelines. This end-to-end perspective allows me to build solutions that are harmonious and efficient across all functional layers.

I excel at managing technical health and ensuring that every component of the system adheres to the highest standards of performance and security. Working at Softaims, I ensure that integration is seamless and the overall architecture is sound and well-defined.

My commitment is to taking full ownership of project delivery, moving quickly and decisively to resolve issues and deliver high-quality features that meet or exceed the client's commercial objectives.

Main technologies

  • AI, Cloud and Generative AI Platforms

    4 years

  • AI Development

    2 Years

  • Machine Learning

    2 Years

  • Conversational AI

    1 Year

Additional skills

  • AI Development
  • Machine Learning
  • Conversational AI
  • Chatbot Development
  • AI Agent Development
  • Retrieval Augmented Generation
  • Large Language Model
  • Generative AI
  • LangChain
  • LLaMA
  • Natural Language Processing
  • TensorFlow
  • PyTorch
  • Vector Database
  • GitLab
  • OpenShift
  • CI/CD
  • Terraform
  • System Monitoring
  • Cloud Computing
  • Amazon Web Services
  • Jenkins
  • DevOps
  • Kubernetes
  • Azure DevOps
  • Microsoft Azure
  • LLM

Direct hire

Potentially possible

Previous Company

Sterling Computers, Inc.

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Experience Highlights

TejRe

The key challenge was the complexity of the reinsurance process, which left users confused and unable to manage policies easily on a single platform. To solve this, I designed an intuitive UI/UX that

Shake Hands

The challenge was to build a pet marketplace that truly met user needs, as early users faced usability issues and lacked a sense of trust and community. To solve this, I led a user-centric UI/UX appro

PhonePe

The client needed a redesigned experience for their subdomain pages, especially Payment Gateway and Travel & Transit, where users struggled with navigation and dropped off before completing actions. I

Zoice – Conversational AI Voice Bot Platform

Developed Zoice, an AI-powered voice bot platform enabling businesses to create custom voice agents, manage inbound/outbound calls, and automate customer interactions to improve engagement, efficiency

AI Humanizer Pro – Academic Content Detector & Humanizer

Developed AI Humanizer Pro, a platform that detects AI-generated academic content with high accuracy and rewrites it into natural, human-like text. Leveraged Hugging Face models fine-tuned on student

Education

  • Indian Institute of Technology (IIT) Roorkee

    Bachelor of Engineering (BEng) in

Languages

  • English (Fluent)