Privacy Policy

Last Updated: January 2025

At Softaims ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

1.1 Personal Information

  • Name, email address, phone number, and company information
  • Professional information such as job title, skills, and work experience
  • Payment and billing information when you engage our services
  • Communication preferences and correspondence with us
  • Resume, portfolio, and other professional documents

1.2 Automatically Collected Information

  • IP address, browser type, and device information
  • Website usage data, pages visited, and time spent on pages
  • Referral sources and search terms used to find our website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our software development and talent matching services
  • To match developers with clients and facilitate hiring processes
  • To process transactions and manage client relationships
  • To communicate with you about our services, updates, and promotional offers
  • To respond to your inquiries, requests, and support needs
  • To analyze website usage and improve user experience
  • To comply with legal obligations and protect our rights
  • To prevent fraud and ensure security

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Clients: When you are matched with a client, we share relevant professional information necessary for the hiring process
  • Service Providers: We may share information with third-party service providers who assist us in operating our business (e.g., payment processors, cloud hosting services)
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share information with your explicit consent

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Opt-Out: Unsubscribe from marketing communications
  • Objection: Object to certain processing activities

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Website: https://softaims.com

Office Locations:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.