What support options are available for Shopify users?

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Mohit K.

shopify

Verified Expert in Engineering

UTC+05:30

India

Patiala

Member Since 2019

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My name is Mohit K. and I have over 6 years of experience in the tech industry. I specialize in the following technologies: Search Engine Optimization, Kajabi, PHP, Shopify, WordPress, etc.. I hold a degree in Bachelor of Technology (BTech). Some of the notable projects I've worked on include: mbealliance, the seanjames, dr jonathanshaw, tax assistance, meharaab carpentry, etc.. I am based in Patiala, India. I've successfully completed 12 projects while developing at Softaims. I am a business-driven professional; my technical decisions are consistently guided by the principle of maximizing business value and achieving measurable ROI for the client. I view technical expertise as a tool for creating competitive advantages and solving commercial problems, not just as a technical exercise. I actively participate in defining key performance indicators (KPIs) and ensuring that the features I build directly contribute to improving those metrics. My commitment to Softaims is to deliver solutions that are not only technically excellent but also strategically impactful. I maintain a strong focus on the end-goal: delivering a product that solves a genuine market need. I am committed to a development cycle that is fast, focused, and aligned with the ultimate success of the client's business.

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Harneet K.

shopify

Verified Expert in Engineering

UTC+05:30

India

Mohali

Member Since 2021

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My name is Harneet K. and I have over 4 years of experience in the tech industry. I specialize in the following technologies: CSS, Ecommerce Website Development, Shopify, Web Design, Web Development, etc.. I hold a degree in . Some of the notable projects I’ve worked on include: Shopify website design, Ecommerce shopify website design, Shopify Product Page Customization, Shopify Design and development for Mortgage website design, Shopify ecommerce skincare website development, etc.. I am based in Mohali, India. I've successfully completed 14 projects while developing at Softaims. I am a dedicated innovator who constantly explores and integrates emerging technologies to give projects a competitive edge. I possess a forward-thinking mindset, always evaluating new tools and methodologies to optimize development workflows and enhance application capabilities. Staying ahead of the curve is my default setting. At Softaims, I apply this innovative spirit to solve legacy system challenges and build greenfield solutions that define new industry standards. My commitment is to deliver cutting-edge solutions that are both reliable and groundbreaking. My professional drive is fueled by a desire to automate, optimize, and create highly efficient processes. I thrive in dynamic environments where my ability to quickly master and deploy new skills directly impacts project delivery and client satisfaction.

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Rohit A.

shopify

Verified Expert in Engineering

UTC+05:30

India

Mohali

Member Since 2022

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My name is Rohit A. and I have over 3 years of experience in the tech industry. I specialize in the following technologies: Shopify, Liquid, Shopify Theme, Shopify Templates, Shopify Development, etc.. I hold a degree in Master of Computer Applications (MCA). Some of the notable projects I’ve worked on include: Shopify theme modifications, Shopify, Figma to WordPress using GeneratePress, Shopify store design and custom coding. I am based in Mohali, India. I've successfully completed 4 projects while developing at Softaims. I approach every technical challenge with a mindset geared toward engineering excellence and robust solution architecture. I thrive on translating complex business requirements into elegant, efficient, and maintainable outputs. My expertise lies in diagnosing and optimizing system performance, ensuring that the deliverables are fast, reliable, and future-proof. The core of my work involves adopting best practices and a disciplined methodology, focusing on meticulous planning and thorough verification. I believe that sustainable solution development requires discipline and a deep commitment to quality from inception to deployment. At Softaims, I leverage these skills daily to build resilient systems that stand the test of time. I am dedicated to making a tangible difference in client success. I prioritize clear communication and transparency throughout the development lifecycle to ensure every deliverable exceeds expectations.

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Pablo P.

shopify

Verified Expert in Engineering

UTC-03:00

Argentina

Buenos Aires

Member Since 2023

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My name is Pablo P. and I have over 2 years of experience in the tech industry. I specialize in the following technologies: Shopify, HTML5, Web Design, Elementor, Graphic Design, etc.. I hold a degree in Bachelor of Arts (BA), Bachelor of Visual Communication Design. Some of the notable projects I’ve worked on include: Front-End Design & Development, Friendly Cove, El Cochino, Diamond Glacier 33, Soma • Sushi • Burrito, etc.. I am based in Buenos Aires, Argentina. I've successfully completed 49 projects while developing at Softaims. Information integrity and application security are my highest priorities in development. I implement robust validation, encryption, and authorization mechanisms to protect sensitive data and ensure compliance. I am experienced in identifying and mitigating common security vulnerabilities in both new and existing applications. My work methodology involves rigorous testing—at the unit, integration, and security levels—to guarantee the stability and trustworthiness of the solutions I build. At Softaims, this dedication to security forms the basis for client trust and platform reliability. I consistently monitor and improve system performance, utilizing metrics to drive optimization efforts. I’m motivated by the challenge of creating ultra-reliable systems that safeguard client assets and user data.

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Himanshu P.

shopify

Verified Expert in Engineering

UTC+05:30

India

Dehradun

Member Since 2017

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My name is Himanshu P. and I have over 8 years of experience in the tech industry. I specialize in the following technologies: W3C Markup Validation Service, Web Content Accessibility Guidelines, Web Accessibility, Website Audit, Accessibility Testing, etc.. I hold a degree in High school degree, Bachelor of Computer Science (BCompSc). Some of the notable projects I’ve worked on include: Web Accessibility and HTML Optimization, 911uk.com, WCAG AA Accessibility & Front-End Fixes with VPAT Report, ADA Shopify Accessibility Audit & VPAT Report, Webflow Developer & Accessibility Specialist, etc.. I am based in Dehradun, India. I've successfully completed 36 projects while developing at Softaims. I specialize in architecting and developing scalable, distributed systems that handle high demands and complex information flows. My focus is on building fault-tolerant infrastructure using modern cloud practices and modular patterns. I excel at diagnosing and resolving intricate concurrency and scaling issues across large platforms. Collaboration is central to my success; I enjoy working with fellow technical experts and product managers to define clear technical roadmaps. This structured approach allows the team at Softaims to consistently deliver high-availability solutions that can easily adapt to exponential growth. I maintain a proactive approach to security and performance, treating them as integral components of the design process, not as afterthoughts. My ultimate goal is to build the foundational technology that powers client success and innovation.

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Michael M.

shopify

Verified Expert in Engineering

UTC-05:00

United States

Milton

Member Since 2017

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My name is Michael M. and I have over 8 years of experience in the tech industry. I specialize in the following technologies: Shopify, A/B Testing, Pardot, Landing Page, Unbounce, etc.. I hold a degree in Bachelor of Science (BS). Some of the notable projects I’ve worked on include: Shopify Redesign & Development, Pardot Landing Page Built with Bootstrap, Landing Page built in Elementor/Wordpress, Full Wordpress/Elementor Redesign w/ Hubspot Integration, Unbounce Landing Pages, etc.. I am based in Milton, United States. I've successfully completed 9 projects while developing at Softaims. My expertise lies in deeply understanding and optimizing solution performance. I have a proven ability to profile systems, analyze data access methods, and implement caching strategies that dramatically reduce latency and improve responsiveness under load. I turn slow systems into high-speed performers. I focus on writing highly efficient, clean, and well-documented code that minimizes resource consumption without sacrificing functionality. This dedication to efficiency is how I contribute measurable value to Softaims’ clients by reducing infrastructure costs and improving user satisfaction. I approach every project with a critical eye for potential bottlenecks, proactively designing systems that are efficient from the ground up. I am committed to delivering software that sets the standard for speed and reliability.

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Nisha V.

shopify

Verified Expert in Engineering

UTC+05:30

India

Khanna

Member Since 2013

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My name is Nisha V. and I have over 12 years of experience in the tech industry. I specialize in the following technologies: Shopify, Conversion Rate Optimization, Ecommerce Website Development, Shopify Plus, Payment Gateway Integration, etc.. I hold a degree in Master's degree. Some of the notable projects I've worked on include: Afnan Perfumes India – E-commerce Platform for Luxury Fragrances, RALJE Jewelry – Custom Fine Jewelry E-Commerce Platform, E-commerce Platform for Premium Pet Care Products​, Shopify Custom Code, Shopify Custom Developer, etc.. I am based in Khanna, India. I've successfully completed 15 projects while developing at Softaims. I employ a methodical and structured approach to solution development, prioritizing deep domain understanding before execution. I excel at systems analysis, creating precise technical specifications, and ensuring that the final solution perfectly maps to the complex business logic it is meant to serve. My tenure at Softaims has reinforced the importance of careful planning and risk mitigation. I am skilled at breaking down massive, ambiguous problems into manageable, iterative development tasks, ensuring consistent progress and predictable delivery schedules. I strive for clarity and simplicity in both my technical outputs and my communication. I believe that the most powerful solutions are often the simplest ones, and I am committed to finding those elegant answers for our clients.

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Chintan P.

shopify

Verified Expert in Engineering

UTC+05:30

India

Ahmedabad

Member Since 2017

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My name is Chintan P. and I have over 8 years of experience in the tech industry. I specialize in the following technologies: Shopify Development, Shopify Website Design, Page Speed Optimization, Shopify Plus, Shopify, etc.. I hold a degree in Master of Science in Information Technology (MSc(IT)). Some of the notable projects I've worked on include: Beulah London - Luxury Women's Wear Brand, Calmoura - Tridevia tarot deck, Deccoprint - Modern Custom Wall Art & Decor Brand, IQONIQ – Modern Mobile Accessories Solutions, The Beauty Lab – Clinical Skincare & Beauty Experts, etc.. I am based in Ahmedabad, India. I've successfully completed 40 projects while developing at Softaims. I thrive on project diversity, possessing the adaptability to seamlessly transition between different technical stacks, industries, and team structures. This wide-ranging experience allows me to bring unique perspectives and proven solutions from one domain to another, significantly enhancing the problem-solving process. I quickly become proficient in new technologies as required, focusing on delivering immediate, high-quality value. At Softaims, I leverage this adaptability to ensure project continuity and success, regardless of the evolving technical landscape. My work philosophy centers on being a resilient and resourceful team member. I prioritize finding pragmatic, scalable solutions that not only meet the current needs but also provide a flexible foundation for future development and changes.

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Sumit M.

shopify

Verified Expert in Engineering

UTC+05:30

India

Panchkula

Member Since 2023

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My name is Sumit M. and I have over 2 years of experience in the tech industry. I specialize in the following technologies: Responsive Design, HTML5, CSS 3, JavaScript, Templates, etc.. I hold a degree in Bachelor of Technology (BTech). Some of the notable projects I've worked on include: Custom WordPress Plugin Development for Book Content Management, Custom Comparison Website Development, Custom Webflow Website development, Custom Shopify App Development along with API Integration, Custom WordPress Plugin Development. I am based in Panchkula, India. I've successfully completed 5 projects while developing at Softaims. I am a business-driven professional; my technical decisions are consistently guided by the principle of maximizing business value and achieving measurable ROI for the client. I view technical expertise as a tool for creating competitive advantages and solving commercial problems, not just as a technical exercise. I actively participate in defining key performance indicators (KPIs) and ensuring that the features I build directly contribute to improving those metrics. My commitment to Softaims is to deliver solutions that are not only technically excellent but also strategically impactful. I maintain a strong focus on the end-goal: delivering a product that solves a genuine market need. I am committed to a development cycle that is fast, focused, and aligned with the ultimate success of the client's business.

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Iryna M.

shopify

Verified Expert in Engineering

UTC+02:00

Ukraine

Zhytomyr

Member Since 2015

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My name is Iryna M. and I have over 10 years of experience in the tech industry. I specialize in the following technologies: Wireframing, Shopify, Adobe Photoshop, Sketch, CSS 3, etc.. I hold a degree in Master's degree, Master of Science in Project Management (MSPM). Some of the notable projects I've worked on include: Mgroup Image Zoom - Shopify Public App, TV Antennas - Must Have, The West Home, ReadyRent Platform, Feteimperiale - Shopify Store, etc.. I am based in Zhytomyr, Ukraine. I've successfully completed 14 projects while developing at Softaims. I am a business-driven professional; my technical decisions are consistently guided by the principle of maximizing business value and achieving measurable ROI for the client. I view technical expertise as a tool for creating competitive advantages and solving commercial problems, not just as a technical exercise. I actively participate in defining key performance indicators (KPIs) and ensuring that the features I build directly contribute to improving those metrics. My commitment to Softaims is to deliver solutions that are not only technically excellent but also strategically impactful. I maintain a strong focus on the end-goal: delivering a product that solves a genuine market need. I am committed to a development cycle that is fast, focused, and aligned with the ultimate success of the client's business.